대규모 이니셔티브의 프로젝트 후원자는 모듈형 작업 패키지의 우선순위를 지속적으로 변경하고 있습니다. 팀은 3주 스프린트에 익숙해져 있고 범위가 매일 바뀌는 데 점점 더 좌절감을 느끼고 있습니다. 프로젝트 관리자는 어떻게 해야 할까요?
정답: D
According to the PMBOK Guide, a sprint cycle is a time-boxed iteration of a fixed duration that delivers a potentially releasable product increment. A sprint cycle consists of four events: sprint planning, daily scrum, sprint review, and sprint retrospective. The purpose of a sprint cycle is to create a rhythm of work that allows the team to deliver value to the customer in a predictable and sustainable way.
The PMI Guide to Business Analysis states that one of the roles of a project manager is to manage stakeholder expectations and ensure alignment of project objectives with business needs. The project manager is also responsible for facilitating communication and collaboration among the project team and other stakeholders, as well as resolving conflicts and issues that may arise during the project.
Therefore, if the project sponsor is consistently changing the prioritization of modular work packages, the project manager should set up a meeting with the sponsor to explain the importance of keeping a strict sprint cycle. The project manager should:
Clarify the project scope and objectives, and how they are aligned with the business needs and the sponsor's vision Explain the benefits of a sprint cycle, such as delivering value faster, improving quality, increasing feedback, and reducing risk Highlight the challenges and risks of changing the scope frequently, such as disrupting the team's workflow, reducing their morale and motivation, increasing technical debt, and compromising the quality and usability of the product Negotiate with the sponsor to establish a clear and stable prioritization criteria for the work packages, and agree on a process for managing changes and requests Involve the project team and the product owner in the prioritization and planning process, and ensure their input and feedback are considered and valued Document and communicate the agreed scope, priorities, and changes to all the stakeholders, and monitor and control the project performance and progress By setting up a meeting with the sponsor to explain the importance of keeping a strict sprint cycle, the project manager can:
Build trust and rapport with the sponsor, and demonstrate their understanding and respect for the sponsor's perspective and needs Educate the sponsor about the agile principles and practices, and how they can help achieve the project goals and deliver value to the customer Influence the sponsor to adopt a more collaborative and flexible approach to the project, and to respect the team's autonomy and expertise Minimize the impact of scope changes on the project schedule, budget, quality, and risk Enhance the team's morale and teamwork, and foster a positive and supportive work environment References:
PMBOK Guide. (2017). Sixth edition. Newtown Square, PA: Project Management Institute.
PMI Guide to Business Analysis. (2017). Newtown Square, PA: Project Management Institute.
How to Manage Scope Creep in Agile Projects. (2023). ProjectManager.com.
How to Deal with Constantly Changing Requirements. (2023). Scrum.org.
