Salesforce-AI-Specialist 문제 41
Universal Containers (UC) wants to improve the efficiency of addressing customer questions and reduce agent handling time with AI- generated responses. The agents should be able to leverage their existing knowledge base and identify whether the responses are coming from the large language model (LLM) or from Salesforce Knowledge.
Which step should UC take to meet this requirement?
Which step should UC take to meet this requirement?
Salesforce-AI-Specialist 문제 42
Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aims to ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring to assess the content's safety level.
In the score of 1 indicate?
In the score of 1 indicate?
Salesforce-AI-Specialist 문제 43
What is the role of the large language model (LLM) in executing an Einstein Copilot Action?
Salesforce-AI-Specialist 문제 44
An account manager is preparing for an upcoming customer call and wishes to get a snapshot of key data points from accounts, contacts, leads, and opportunities in Salesforce.
Which feature provides this?
Which feature provides this?
Salesforce-AI-Specialist 문제 45
Universal Containers' sales team engages in numerous video sales calls with prospects across the nation. Sales management wants an easy way to understand key information such as deal terms or customer sentiments.
Which Einstein Generative AI feature should an AI Specialist recommend for this request?
Which Einstein Generative AI feature should an AI Specialist recommend for this request?