Salesforce-AI-Specialist 문제 71
Universal Containers is using Einstein Copilot for Sales to find similar opportunities to help close deals faster. The team wants to understand the criteria used by the copilot to match opportunities.
What is one criteria that Einstein Copilot for Sales uses to match similar opportunities?
What is one criteria that Einstein Copilot for Sales uses to match similar opportunities?
Salesforce-AI-Specialist 문제 72
An Al Specialist is tasked with creating a prompt template for a sales team. The template needs to generate a summary of all related opportunities for a given Account.
Which grounding technique should the Al Specialist use to include data from the related list of opportunities in the prompt template?
Which grounding technique should the Al Specialist use to include data from the related list of opportunities in the prompt template?
Salesforce-AI-Specialist 문제 73
Universal Containers has seen a high adoption rate of a new feature that uses generative AI to populate a summary field of a custom object, Competitor Analysis. All sales users have the same profile but one user cannot see the generative AlI-enabled field icon next to the summary field.
What is the most likely cause of the issue?
What is the most likely cause of the issue?
Salesforce-AI-Specialist 문제 74
Universal Containers wants to allow its service agents to query the current fulfillment status of an order with natural language. There is an existing autolaunched flow to query the information from Oracle ERP, whichis the system of record for the order fulfillment process.
How should an AI Specialist apply the power of conversational AI to thisuse case?
How should an AI Specialist apply the power of conversational AI to thisuse case?
Salesforce-AI-Specialist 문제 75
Universal Containers(UC)는 Salesforce Service Cloud를 사용하여 고객과 상담원이 케이스를 처리할 수 있도록 지원합니다. UC는 Einstein Copilot을 도입하고 Service Cloud를 모바일 사용자에게까지 확장하는 방안을 검토 중입니다.
아인슈타인 코파일럿을 구현하는 것이 가장 유리한 경우는 언제일까요?
아인슈타인 코파일럿을 구현하는 것이 가장 유리한 경우는 언제일까요?