CIS-ITSM 무료 덤프문제 온라인 액세스

What are the Release types available on the baseline release record?

• A.Alpha, Beta, Snapshot, Nightly, Milestone, Release Candidate
• B.Standard, Normal, Prototype, Patch
• C.Standard, Normal, Emergency
• D.Major, Minor Upgrade, Emergency Maintenance, Patch

In the baseline Change - Normal model how can Change Tasks be added? (Choose two.)

• A.Automatically depending on the category selected on the Change Request
• B.Automatically via the Change - Implementation subflow
• C.Manually by the user during all states, except CIosed or Canceled
• D.Manually by the user during New, Assess, and Authorized states

Your customer wants to use the Normal change model, but wants to add another level of approval for changes relating to the Service, SAP Enterprise Services.
What should you do to satisfy this requirement?

• A.Add a new Change Approval Policy
• B.Add a new Decision to the Normal Change Workflow
• C.Add a new Decision to the Normal Change Approval Policy
• D.Add a new Policy Input to the Normal Change Approval Policy

What functionality can be used to define the sequence of activities that should be taken to complete catalog items?
Choose 2 answers

• A.Workflow
• B.State Transitions
• C.Activity Map
• D.Flow

What defines which catalog Items, and in what order, are included in an Order Guide?

• A.Rules
• B.Variable sets
• C.Order guide template
• D.UI policies