Public-Sector-Solutions 무료 덤프문제 온라인 액세스

A public sector agency recently implemented Public Sector Solutions for license and permit use cases. The agency is now planning to get certified for ISO 27001 compliance. One of the essential requirements for achieving this certification is demonstrating that enhanced security, data protection, and auditing capabilities are in place for their implementation. What Salesforce add- on product should a technical consultant recommend for the agency's compliance use cases?

• A.Setup Audit Trail
• B.Field History Tracking
• C.Classic Encryption
• D.Salesforce Shield

Bohavhan has implemented Public Sector Solutions to manage constituent applications for permits and licenses. However, they have noticed their call center is receiving a large number of phone calls asking similar questions about the new permit and license application processes. Bohavhan is looking for advice on providing up- to- date information about permit and license processes to constituents so their call center inbound call numbers can be reduced. Which solution would allow constituents to find answers to their questions before beginning the application process while reducing implementation and maintenance costs?

• A.Implement Salesforce Knowledge, and publish articles to the Bohavhan public website CMS via outbound API calls.
• B.Implement Salesforce Knowledge, and publish articles to an unauthenticated Experience site page for constituents.
• C.Implement Salesforce Knowledge, and publish articles to an authenticated Experience site page for constituents.
• D.Implement Salesforce Knowledge, and publish articles to the Bohavhan public website via Lightning Out.

A public sector agency has implemented Public Sector Solutions for managing their Grants program. The agency authorities have received a complaint from an applicant whose eligibility was declined for the program. How should the agency authorities check how the eligibility was determined for this application record?

• A.Do testing with relevant data sets and check how each test behaves
• B.Use Decision Explainer to understand how the decision was made
• C.Use Public Sector Solutions - Selection Explainer to understand how the selection was made
• D.Use Salesforce debug logs using Developer Console to understand how the eligibility is being determined

A customer requires an onsite inspection for every business license application with a retail location. They want to establish a consistent checklist for the inspection, with visibility to the applicable regulatory codes for each checklist item. They also require signatures from the inspected business location owner and the inspector. What Action Plan Template and target object should be used for this use case?

• A.Action Plan Template with Type = "Visit Execution", Target Object = "Visit"
• B.Action Plan Template with Type = "Visit Execution", Target Object = "Business License Application"
• C.Action Plan Template with Type = "Industries", Target Object = "Visit"
• D.Action Plan Template with Type = "Industries", Target Object = "Business License Application"

A government agency uses Public Sector Solutions to manage permits and grant approvals. The approvals team leader wants to improve team efficiency by ensuring everyone in the approvals team can see a summary of their open applications pending approval, including how long the application has been pending approval and the moment they log in to Salesforce for the day. In this scenario, which is the correct reporting and analytics solution to provide Approval insights to team members on login?

• A.Create a custom Approvals report using standard Salesforce Reports and Dashboards and add this to a custom Home Page assigned to the Approver role.
• B.Provide CRM Analytics licenses to all team members, create a custom Approvals report using CRM Analytics for Public Sector and add this to a custom Home Page assigned to the Approver role.
• C.Provide CRM Analytics licenses to all team members, create a custom Approvals dashboard using CRM Analytics for Public Sector and add this to a custom Home Page assigned to the Approver profile.
• D.Create a custom Approvals dashboard using standard Salesforce Reports and Dashboards and add this to a custom Home Page assigned to the Approver profile.