Field-Service-Lightning-Consultant 무료 덤프문제 온라인 액세스

Universal Containers wants Technicians using the Salesforce Field Service mobile app to indicate when Service Appointments are at risk of late completion.
What should a Consultant recommend to meet this requirement?

• A.Adjust the Scheduled End field on the Service Appointment.
• B.Change the Status field on the Service Appointment.
• C.Update the In Jeopardy field on the Service Appointment.
• D.Post to the Service Appointment Chatter feed.

Universal Containers wants to ensure that Service Appointments are dispatched to Resources from the same Service Territory only. How can this be configured?

• A.Include the Resource Availability Work Rule in the Scheduling Policy.
• B.Mark the Service Territory's Resources as Required on the Service Appointments.
• C.Ensure the Resource's Address is in the same Match Territory as the Service Appointments.
• D.Include the Match Territory Work Rule in the Scheduling Policy.

An agent has to create a Work Order for a complex installation. A Work Order Line Item is created for each required component so it can be tracked and priced separately. However, a few of the components are only on the company's Preferred Price Book while the others are on the U.S. Price Book.
Which solution should a Consultant recommend so the agent can meet this requirement?

• A.Create one Work Order and override the price on Work Order Line Items for products on the Preferred Price Book.
• B.Create one Work Order and add Work Order Line Items based on the Price Book selected on the Work Type.
• C.Create one Work Order for each Price Book and use Work Types to assign the Price Book to each Work Order Line Item.
• D.Create one Work Order for each Price Book and add Work Order Line Items to the appropriate Work Order based on its Price Book.

A customer wants return a defective product instead of scheduling service appointment How should this product be tracked in field service lightning?

• A.Create a product request and product request line item
• B.Create a work order and work order line
• C.Create return order and return order line item
• D.Create a return order and relate it to the product

Universal containers has enabled field service lightning and wants to enable milestones for work orders.
What should a consultant take into consideration?

• A.Creating entitlements for cases and work orders must be separated.
• B.Creating entitlements for work orders requires a custom lightning component.
• C.Creating milestone trackers requires a custom lightning component.
• D.Creating milestones for work orders requires an entitlement for case.