Field-Service-Consultant 무료 덤프문제 온라인 액세스

Which object can be used to share Service Appointments with Service Resources in Salesforce Field Service?

• A.User Territory
• B.Service Territory
• C.Service Territory Member
• D.Work Order

Approximately 70% of Universal Containers^ site visits are inspections and quotation sessionsthat take roughly the same amount of time and set of resource skills to complete.
What should a Consultant recommend to streamline the creation of these Work Orders?

• A.Create Work Types for use onWork Orders.
• B.Create a work flow to clone the Work Order.
• C.Create a child Work Order for each similar site visit.
• D.Create a standard set of Work Order Line Items.

A Dispatcher at Universal Containers has just been informed that one of their field employees, who has five servicesschedules for today, called in sick. How should the workload be assigned to other Field Technicians?

• A.Update the Resource a not available, select the affected Service Appointments, and press "Schedule."
• B.Change the Scheduling Policy to "High Intensity" and activate the Background Optimization process.
• C.Drag and drop the Service Appointments to other available Resources and run Optimization.
• D.Ask the Customer Service Rep to call the customers and manually re-schedule for another day.

An inventory manager at Universal Containers wants to better understand the distribution of a critical and expensive part across all inventory locations as the part is reused and restocked.
What should the Consultant leverage to meet this requirement?

• A.Assets
• B.Entitlement Plan
• C.Product Item
• D.Maintenance Plan

Universal Containers currently tracks itscustomers' entitlements to support utilizing Salesforce Service Cloud.
Service calls that require a Technician to go to the customer's location require the creation of a Work Order.
Once the Agent confirms that the customer and product are eligible for on-site support, a Work Order is manually created.
On which object should the Consultant define a Quick Action to create the Work Order?

• A.Case
• B.Entitlement
• C.Contact
• D.Opportunity