FSL-201 무료 덤프문제 온라인 액세스

Service resources at universal container UC frequently work in more than one service territory the current scheduling policy looks only at primary territory while us still want to optimizer to use the service resource primary when scheduling, UC also wants the scheduling policy to look at the resources secondary services territory Which two scheduling policy changes should a consultant recommend?
Choose 2 answers

• A.Deselect working location primary on the working territories work rule
• B.Includes the match territory work rule
• C.Select working location enable primary on the working territories work rule
• D.Remove the match territory work rule

Universal Containers has a call center that responds to requests from customers and schedules time for Field Service Engineers (FSEs) to perform work on assets owned by the client. Call Center Agents are responsible for booking appointments.
Which permission set license should be assigned to the Call Center Agents?

• A.FSL Dispatcher License
• B.FSL Admin License
• C.FSL Resource License
• D.FSL Agent License

An extreme weather situation impacted both the volume of open work and the number of available resources at Universal Containers.
Which approach should a Consultant recommend to realign available resources with open work?

• A.Resource Schedule Optimization
• B.Emergency scheduling
• C.Customer First scheduling
• D.Global optimization

Geolocation tracking is enabled for Universal Containers's Technicians but should only apply to full-time employees.
How can geolocation tracking for contractors be disabled?

• A.Set the Geolocation Update Frequency field to zero for contractors.
• B.Uncheck the Geocoding field on the Contractor's profile.
• C.A Uncheck the Collect Service Resource Geolocation History field in Field Service Mobile Settings.
• D.Add the Exclude Technician from Geolocation Tracking permission to a permission set and assign it to contractors.

Each container consists of multiple parts that are tracked by Asset records. Universal Containers's customers usually wait until several parts need service before requesting a Technician come on-site to save money on service charges.
How should a Consultant configure Salesforce Field
Service to track the work performed?

• A.Create a Work Type and Work Order for each Asset being serviced.
• B.Create a Work Order and Work Order Line Item for each Asset being serviced.
• C.Create a Work Type to automatically create relevant line items for each Asset.
• D.Create a Work Order for all Assets being serviced and a Work Order Line Item for each Product Consumed.