FS-Con-101 무료 덤프문제 온라인 액세스

The CFO for Universal Containers wants Work Orders to remain open until the Customer Service Report is signed.
Which two configurations should a Consultant implement to prevent Work Orders from being closed? Choose
2 answers

• A.Custom Approval Process on Work Orders
• B.Custom Validation Rule on Work Orders
• C.Custom Work Order Status
• D.Custom Work Order Escalation Rules

What are two benefits of using the Salesforce Field Service mobile app instead of the Salesforce mobile app?
Choose 2 answers

• A.Agenda view of upcoming Service Appointments
• B.Native customer signature capture
• C.Offline access to Flows
• D.Customized navigation menu

A Dispatcher notices that the Crew assigned to a Service Appointment is missing a skill for the work assigned. How can the Dispatcher update the Service Crew to meet those requirements?

• A.Create a new Service Appointment with a different Crew.
• B.Edit the Service Appointment and add a new Service Resource.
• C.Use the Crew Management tool to add Service Resources to the Crew.
• D.Update the Service Crew on the Service Appointment's Work Type.

Which object can be used to share Service Appointments with Service Resources in Salesforce Field Service?

• A.Work Order
• B.Service Territory Member
• C.Service Territory
• D.User Territory

One of Universal Containers' customers reported that the Technician sent to their site left without cleaning up the work areaAfterward. How can Universal Containers ensure that a different Technician is assigned all future work for that Customer?

• A.Remove the Technician as a Preferred Resource.
• B.Create an Excluded Resource for the Account.
• C.Create a new Work Order Validation Rule.
• D.Assign the Technician to a new Service Territory.