B2B-Solution-Architect 무료 덤프문제 온라인 액세스

Universal Containers (UC) currently utilizes Sales Cloud and ExperienceCloud for its customers. For the next phase in its digital transformation, UC would like to enable its vast dealer network with the kinds of tools its direct Sales teams are currently using. UC is considering Partner Communities (PRM) on Experience Cloud.
UC's concern at the moment is making sure that its dealer network only gets access to the opportunities they themselves bring to UC or that UC submits to the dealer to close. This is a concern for the VP of direct sales who has issues with bringing PRM inat all.
What is the initial suggestion a Solution Architect should provide to make Partner Communities work for UC?

• A.Create two account lookups on the opportunity, one for dealer and one for partner company, and create sharing rules to share the records.
• B.Utilize the same sharing model within the Partner Community that customers are currently using within the Customer Community.
• C.Utilize the external sharing model to differentiate the sharing models between Internal Sales users and External Communities users.
• D.Create public groups of partner companies and users at dealers, and share the opportunities using sharing rules.

A team at Universal Containers (UC) is currently working on an initial release of Service Cloud. However, UC's management team is very enthusiastic about new features of the platform and wants to go to market with the new Service Cloud solution as soon as possible. The current objective of their initial Service Cloud release is mostly about managing their case workload and case assignment processes. A Solution Architect is called into a management meeting and asked when UC can go live with automated chatbots, Einstein case classification, and CRM Analytics for data insights.
How should a Solution Architect respond to the management team considering their request for these new capabilities'?

• A.Agree that the new features are crucial to the success of the initiative and swap parts of the current scope for the most innovative feature.
• B.Explain to the management team that these features are still evolving and that it is best to wait a few releases so that they are stable before starting to use them in production.
• C.Agree with the management team to postpone the go-live and increase the scope to include the desired features.
• D.Explain the long-term vision and roadmap, and thenpropose a logical phasing in which the planned minimum viable product (MVP) is the first step on the journey that will eventually include the desired features.

The Northern Trail Outfitters (NTO) sales department currently uses Sales Cloud for its Sales team. The management team decided that the Sales team needs to start creating quotes based on the input from the finance department. NTO would like to implement quotes, contracted pricing, and invoicing for its customers.
Invoicing will be done based on an agreed billing cycle. The finance department would like to see a report on the invoices sent and track the details of the payments received. NTO also has a need for partners to be able to self-service their pipeline and quoting through a portal.
NTO's internal team decided to use Revenue Cloud and Experience Cloud as its solution.
What should a Solution Architect recommend as NTO begins its implementation?

• A.Advise the client to start with Experience Cloud.
• B.Select an AppExchange product focused on contract lifecycle management.
• C.Develop an architectural plan to incorporate Revenue Cloud and Experience Cloud.
• D.Advise the client that Revenue Cloud is the startingpoint.

Universal Containers (UC) needs to provide a portal for its customers to order spare parts for the equipment that has been sold to them. Spareparts orders are fulfilled in uC's ERP system and need to be integrated with the solution. Order status would need to be reflected in the solution. Additionally, m the future, UC wants this order integration scaled to additional applications. UC also needscustomers to be able to schedule appointments for service for their equipment.
Which products should a Solution Architect recommend implementing to meet these requirements?

• A.B2B Commerce. Salesforce Field Service, Experience Cloud, and MuleSoft
• B.B2B Commerce, Salesforce Field Serv.ee, Experience Cloud, and Sales Cloud
• C.B2B Commerce, Service Cloud, Experience Cloud, and Salesforce Connect
• D.B2B Commerce. Salesforce Field Service, Experience Cloud, and Meroku

The business model of Universal Containers (UC) puts a strong emphasis on indirect sales and service processes. UC's customers are primarily distributors, resellers, and service providers who either sell or service products independently,or collaborate with UC on joint opportunities and cases. In the past, collaboration was primarily driven through email but UC wants to bring both service and sales collaboration onto one consolidated platform.
Which solution should a Solution Architect recommend to create better collaboration and visibility for UC employees, resellers, and service partners?

• A.Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.
• B.Grant access to resellers and partners byproviding Partner Community licenses.
• C.Grant access to resellers and partners by providing Customer Community licenses.
• D.Grant access to resellers and partners by providing Customer Community Plus licenses.