SHRM-SCP 무료 덤프문제 온라인 액세스

The HR team checks in with the different sales teams to gather feedback on implemented changes as a result of the expansion efforts. Although most teams give positive feedback, one team displays low employee morale. To find out more, the HR team conducts interviews with representatives from this team. They find out that the sales team manager of ten makes inappropriate comments and derogatory remarks about older employees. The HR business partner reports these findings to the head of sales. In their discussion, the head of sales urges the HR business partner to not upset the team manager because he has close relationships with major accounts that the company cannot afford to lose. What should the HR business partner do next?

• A.Provide coaching and training to the manager to improve his communication andleadership style.
• B.Recommend hiring additional sales staff to decrease stress and pressure on the team.
• C.Report the findings to the CEO, conduct an investigation, and take the necessary steps tostop the manager,s behavior.
• D.Keep a close eye on the manager to see if further incidences occur.

Given the original reason for the human resources (HR) audit, what would be the MOST appropriate type of audit?

• A.An audit to ensure HR function is aligned with organizational goals
• B.An audit to ensure all HR functions are aligned with best practices
• C.An audit to ensure compliance with applicable regulations
• D.An audit focused on employee relations

A start-up technology company is growing rapidly, and senior leadership would like the company to be publicly traded in the near future. The company regularly exceeds its financial goals, but outside analysts express concerns about the inconsistent practices and procedures within the company. The company values innovation, and very little attention is paid to documenting or standardizing work processes. This provides employees with a great deal of freedom to experiment in their roles, but it also leads to confusion about individual assignments and areas of responsibility. In preparation for a public offering, the company's leadership asks the HR director to gather information on best work practices in every functional area and create the required documentation.
The HR director does not have the technology knowledge necessary to understand many of the best work practices recommendations provided by employees. What should the HR director do to ensure all information included in the best work practices documentation is accurate?

• A.Create teams of employees in each department that can create, edit, and approve all best work practices documentation relevant to the department.
• B.Conduct online research to verity that the company's best work practices meet industry standards.
• C.Ask the employees' managers to proofread all best work practices documentation to ensure they reflect accurate information.
• D.Contact administrative assistants in each department to answer technical questions.

To comply with the Age Discrimination in Employment Act (ADEA), what should severance agreements include for employees over age 40?

• A.A waiver of any type of complaint to the Equal Employment Opportunity Commission (EEOC)
• B.A minimum of 30 days, health insurance coverage
• C.A 21-day consideration period plus a seven-day revocation period after signing
• D.A seven-day consideration period plus a 21 -day revocation period after signing

While working on this project together, what could be a potential conflict between Peter and Jason?

• A.Conflicting roles
• B.Conflicting styles
• C.Conflicting perceptions
• D.Competing priorities