C_C4H510_04 무료 덤프문제 온라인 액세스

Which tools would you use to create new accounts in SAP Service Cloud? Note: There are 2 correct answers to this question.

• A.Online Maintenance
• B.Workflow With Action Account Creation
• C.Mass Change Account Data
• D.Data Workbench

What does the system automatically generate when you create a new employee in SAP Service Cloud?

• A.Organizational unit
• B.Workflow rule
• C.Business user
• D.Service agent

You have configured the SLAs and their determination rules, but they are not derived in the service ticket.
Which of the following can be a reason for that? Note: There are 2 correct answers to this question.

• A.The question related to SLAs must be activated in project scoping.
• B.A workflow rule has to be scheduled to trigger the determination.
• C.The system background job for SLA determination runs every 30 minutes and has not been executed yet.
• D.The determination rules have been configured, but not activated.

Which elements can be used to restrict access to views? Note: There are 2 correct answers to this question.

• A.Field extensions
• B.Code list restrictions
• C.Territories
• D.Business roles

What are the steps required to set up an approval process? Note: There are 3 correct answers to this question.

• A.Configure a resource scheduler.
• B.Create a new registered product.
• C.Set validity from and to dates.
• D.Configure process steps and define work distribution.
• E.Copy an existing approval process and modify the details.