C-TB1200-10 무료 덤프문제 온라인 액세스

Which CRM object is designed to give you visibility into your sales pipeline?

• A.Opportunity
• B.Activity
• C.Customer 360
• D.Campaign

A service representative creates a service call at midnight for a customer with a contract The contract's service level agreement specifies a resolution time of 8 hours The service call shows a resolution deadline of noon.
Why is the deadline further out than 8 hours?

• A.The equipment card contains a different resolution time.
• B.The response time from the contract is added to the resolution time.
• C.Resolution time calculation is affected by the hours of coverage listed in the contract.
• D.The time period for resolution begins once a technician is assigned.

An A/R invoice was added to the system but an inventorytransaction was NOT created.
What could be the reasons?

• A.The items in the invoice are missing the unit of measure group
• B.The invoke is based on a delivery document
• C.The in-stock quantity of the items falls below the minimum level
• D.The customer hasexceeded their credit limit

Data ownership is used in a company and the "business partner and document" method is selected. A sales employee adds a sales quotation for a business partner.
How will the system apply data ownership rules if there is NOT an owner in the business partnermaster data?

• A.Based on the document owner
• B.Based on the company relationship
• C.Based on the business partner contact
• D.Based on the sales employee's authorizations

Query Manager allows you to save user queries in categories.
What is the purpose of a category? Note: There are 2 correct answers to this question.

• A.Enables the query to be saved and printed as a report
• B.Groups similar types of user queries
• C.Controls access to the saved user query
• D.Allows you to schedule the runningof queries by category