C-OCM-2503 무료 덤프문제 온라인 액세스

An SAP cloud project is supported by an external change management advisor and an internal change manager in a delivery role. How would you assign the responsibilities? Note: There are 3 correct answers to this question.

• A.The internal change manager executes change management tasks, such as change communication activities.
• B.The external change manager takes over the holistic responsibility for the change management support of the project.
• C.The external change manager provides the change management approach and delivers "best practice" tools and templates.
• D.The external change manager develops the overall plans and concepts for change management in the project.
• E.The internal change manager ensures that an ongoing change management know-how transfer is established.

What are the benefits of a change story for an SAP cloud project? Note: There are 2 correct answers to this question.

• A.Elaborating and aligning the change story with the key project stakeholders helps to create a shared understanding of the project.
• B.The change story serves as the basis for all project-related communication assets, ensuring consistent messaging.
• C.Integrating key opponents into the development of the change story fosters an attitude change and reduces resistance.
• D.As the change story is updated on an ongoing basis, it provides important input for refining the change plan.

Which responsibilities regarding change communication activities should be clearly assigned in a communication plan? Note: There are 2 correct answers to this question.

• A.Content assessment and content archiving
• B.Content creation and content review
• C.Content approval and content delivery
• D.Content alignment and content evaluation

Why is it recommended to prepare an interview guide for conducting change assessment interviews? Note:
There are 3 correct answers to this question.

• A.It provides the structure for the interviews
• B.It ensures that only the listed questions are asked during the interview
• C.It serves as a cheat sheet in case the interviewer needs help
• D.It helps to focus on the relevant key topics
• E.It allows for efficient data collection by focusing on quantitative information

Which organizational change management activity is usually performed in which SAP Activate phase? Note:
There are 2 correct answers to this question.

• A.The user adoption analysis is usually conducted in the Run phase
• B.The business readiness assessment is usually conducted in the Discover phase
• C.The change plan is usually developed in the Explore phase
• D.The change assessment is usually conducted in the Prepare phase