C-OCM-2503 무료 덤프문제 온라인 액세스

How do you define the term Organizational Change Management?

• A.It is a comprehensive, cyclic, and structured approach for transitioning individuals, groups, and organizations from a current to a future state with intended business benefits.
• B.It is a selective, singular, and intuitive approach for transitioning individuals, groups, and organizations from a traditional to an agile organizational setup with intended business benefits.
• C.It is a comprehensive, cyclic, and structured approach for transitioning individuals, groups, and organizations from a traditional to an agile organizational set-up with focus on the added value for the impacted users.
• D.It is a selective, singular, and intuitive approach for transitioning individuals, groups, and organizations from a current to a future state with focus on the added value for the impacted users.

Which approach is suitable for conducting a communication needs analysis?

• A.Conducting workshops in all impacted business units, because it gives the employees the feeling of being heard
• B.Interviewing selected business users to explore their individual communication needs, because aggregating this data reveals important insights
• C.Approaching managers or dedicated experts, because it is efficient and avoids unrealistic expectations
• D.Setting up the analysis as a project activity, because it allows fast execution and fosters team spirit

How should a change manager proceed when developing the initial change plan?

• A.Only start the development when the available information allows detailed planning to avoid later adjustments
• B.Consider interdependencies between change management tasks and key project milestones to ensure synchronization with the project plan
• C.Align the initial change plan with the key stakeholders of the impacted business units to ensure their buy-in
• D.Use a different planning tool than the project manager to enhance the visibility of change management within the project

How would you assign the responsibilities for organizational change management in a cloud project? Note:
There are 2 correct answers to this question.

• A.In small projects, the project manager can take over the change management responsibility.
• B.Independently from the project size, the change management responsibility is assigned to the project sponsor.
• C.In mid-size projects, the change management responsibility should be assigned to the business leaders of the impacted units.
• D.In large projects, the change management responsibility is usually assigned to a designated change manager or a change management team.

How would you prepare to conduct a detailed change impact analysis workshop? Note: There are 2 correct answers to this question.

• A.Create a template with the relevant business processes broken down to a suitable level for the discussion
• B.Schedule individual upfront meetings with all workshop participants to collect initial insights
• C.Invite the appropriate workshop participants, for example process owners, subject matter experts, and key users
• D.Select one relevant impact dimension to be analyzed, for example process, technology, organization, or people