C-C4H56-2411 무료 덤프문제 온라인 액세스

Which actions are necessary to use installed bases in cases? Note: There are 2 correct answers to this question.

• A.An active service contract must be added to the installed base.
• B.At least one registered product must be assigned to the installed base.
• C.A customer needs to be assigned to the installed base.
• D.The installed base must be set to active status.

You want to control the access of fields in SAP Service Cloud Version 2. Which element can help you implement the business need?

• A.Case routing
• B.Page layout
• C.Approval
• D.Determination rule

Which of the following options are correct to display warning messages for escalated cases? Note: Scroll down to view all possible answer options.

• A.
• B.
• C.
• D.

Which of the following actions can be performed in relation to registered products? Note: There are 2 correct answers to this question.

• A.Maintain a bill of materials
• B.Assign a technician
• C.Establish a hierarchy
• D.Define an expiration date

Which elements can you use to control the reaction time? Note: There are 2 correct answers to this question.

• A.Operating hours
• B.Autoflow
• C.Case Designer with the step option assignment
• D.Working calendar