C-BOSUP-90 무료 덤프문제 온라인 액세스

A customer may not understand a proposed solution and send the case back to you.
How can you avoid this situation?

• A.Update the customer with detailed step by step solutions using clear but short sentences.
• B.Send customers short answers to avoid confusion.
• C.Update the customer with the same solution you sent originally until the customer understands that solution.
• D.Send the customer multiple possible solutions even if you have not tested them.

Which of the following are features of the SAP Solution Manager? (Choose three)

• A.Test Information
• B.Bid Management
• C.Business Case Calculation
• D.The entire documentation
• E.Incident Management

Which of the following options is included only in SAP Enterprise Support?

• A.24*7 support for Very High messages
• B.Message solving
• C.Technical Quality Check
• D.Dedicated contact point for the partner

Which of the following deliverables is part of both Enterprise and Standard Support?

• A.SLA based delivery
• B.24*7 support advisory interaction
• C.24*7 End-to-end Root Cause Analysis
• D.Access to SAP Notes database

What is SAP PartnerEdge?

• A.A platform to implement, support, operate and monitor your enterprise solutions.
• B.A tool integrated in SAP Solution Manager.
• C.A program for SAP Channel partners focused on small and midsize companies.
• D.A product oriented on business processes of small and midsize companies.