ITIL-4-HVIT 무료 덤프문제 온라인 액세스

Which practice will MOST help to ensure that data from various IT systems is integrated for better understanding of the technology environment?

• A.Infrastructure and platform management
• B.Problem management
• C.Monitoring and event management
• D.Software development and management

Which objective PRIMARILY focuses on the fulfilment of the warranty requirements for services?

• A.Co-created value
• B.Valuable investments
• C.Fast development
• D.Resilient operations

An organization's efforts to maintain high levels of availability have significantly impacted its ability to make fast and frequent changes.
Which action BEST represents how the 'availability management' practice can support both of these aims?

• A.Using chaos engineering techniques
• B.Using site reliability engineering techniques
• C.Measuring the frequency of component failures
• D.Automating the handling of detected events

To increase resilience of IT systems, an infrastructure and platform management team has recently adopted the SRE approach. The team is investigating tooling options that can be used to diagnose issues and automate operational responses.
Which tool functionality will BEST help this team?

• A.Creating a script to automate failover when a network link fails
• B.Updating firewall firmware in order to reduce technical debt
• C.Managing configuration settings during a network change
• D.Automating virus detection to improve information integrity

An organization has decentralized its IT function and assigned the responsibility for digital technologies to its business units. There is concern that this approach has made it difficult to manage risks that could impact the entire organization.
Which is the BEST approach this organization can take to initially address this concern?

• A.Establish automated controls to ensure compliance with security policies
• B.Ensure the governing body owns risks that present an existential threat
• C.Empower employees to mitigate risks associated with routine operational tasks
• D.Ask business unit managers to define their units' risk capacity and appetite