PEGAPCBA84V1 무료 덤프문제 온라인 액세스

A requirement states: When a customer applies for a credit card, a credit check must be completed in order for the credit card to be approved.
Select the case type relationship that satisfies the requirement.

• A.Make credit check a child case of credit card request.
• B.Make both loan request and credit check top cases.
• C.Make credit check a spin-off case of credit card request.
• D.Make credit card request a child case of credit check.

A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you design the report?

• A.Define a function for the cost center column to total the case IDs.
• B.Summarize the case ID column by count.
• C.Summarize the regional cost centers by count.
• D.Create a filter for each cost center and count the case IDs.

A customer refund case type requires an auditor to receive an email if the refund is greater than twice the price of the item.
Which participant role do you select to configure this requirement?

• A.Customer
• B.Owner
• C.Work queue
• D.Interested individual

You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within five days.
To meet this requirement, you must set the____________. in the service level to five days.

• A.goal
• B.urgency
• C.priority
• D.deadline

In a case which tracks requests for auto loans, a requirement states: Customers should be able to modify contact information at any time during the processing of the case.
Contact information changes must not alter or interrupt the primary flow of the case.
Which option meets the needs of this requirement?

• A.Add an assignment to the case life cycle.
• B.Add an alternate stage to the case life cycle.
• C.Add an optional action to the case workflow.
• D.Add a stage with a start condition to the case workflow.