PEGACPBA74V1 무료 덤프문제 온라인 액세스

When processing an auto accident claim, the system requires three approvals: Approval from the adjuster who inspected the car, approval from the medical administrator who provided medical care to the insured, and approval from the insurance agent who verified the claim.
How do you implement this requirement so each approver can work independently?

• A.Route to a workbasket where all three roles have access
• B.Create business logic to route to the different approvers
• C.Create an approval step with cascading approval
• D.Create three assignments and route to the appropriate approver

Consider the following scenario: A customer files a fraud complaint. The complaint is investigated by a customer service agent.
The customer service agent may request additional information form the customer The merchant is notified and given 15 days to dispute the fraud claim If the fraud claim is approved, an affidavit is sent to the customer and a refund is posted to the account If the fraud claim is rejected, the customer is notified and given 15 days to respond Select the case life cycle design that follows the quidelines for identifying and naming stages.

• A.Option C
• B.Option D
• C.Option B
• D.Option A

You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office. How do you configure the list report in order to create the pie chart?

• A.Group the case ID column
• B.Summarize the case ID column
• C.Group the manager name column
• D.Summarize the manager name column

A customer applies for a credit card. In order for the credit card to be approved, the credit card consultant must receive the results of a credit check.
How do you configure the case types to reflect their relationship?

• A.Make credit card request a child case of credit check
• B.Make credit a child case of credit card request
• C.Make credit check a spin-off case of credit card request
• D.Make both loan request and credit check top cases

How do you route an assignment so that any available member of the Finance department can perform the task?

• A.Route the assignment to a work queue
• B.Route the assignment separately to all members
• C.Route the assignment to the admin user ID
• D.Route the assignment to a work list