PEGACPBA73V1 무료 덤프문제 온라인 액세스

You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days.
To meet this requirement you need to set the ___________ in the service level to 5 days.

• A.deadline
• B.goal
• C.urgency
• D.passed deadline

Consider the following scenario:
An employee submits a request to purchase equipment. The request is sent to the manager for review. If approved, the request is forwarded to the Fulfillment department.
How do you name the step where the request is sent to the manager?

• A.Manager Approves Request
• B.Approve Employee Request
• C.Request Approval
• D.Review Request

Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?

• A.Replace the Wait step in the Item Return stage with a Change Stage step.
• B.Add a decision in the Item Return process to change the stage when a return is not necessary.
• C.Add a condition to skip the Item Return stage when a return is not necessary.
• D.Add an Item Retention alternate stage and define a process for retention of item.

As part of a purchase order case, after someone completes a purchase, a confirmation email is sent.
How do you design the case life cycle to send the email?

• A.As part of the stage configuration
• B.As a separate process step
• C.As an alternate stage
• D.As part of the case configuration

A customer applies for a credit card. In order for the credit card to be approved, the credit card consultant must receive the results of a credit check.
How do you configure the case types to reflect their relationship?

• A.Make credit card request a child case of credit check.
• B.Make both loan request and credit check top cases.
• C.Make credit check a child case of credit card request.
• D.Make credit check a spin-off case of credit card request.