PEGACPBA24V1 무료 덤프문제 온라인 액세스

Consider the following scenario:
* During the Interview process for a Job Application case, an administrative assistant selects the date and location of the interview
* Next, an email invitation is sent to the candidate
* During the interview, the hiring manager captures notes from the discussion
* Finally, the candidate is assigned a technical exercise and the results are added to the case Select two step names that follow the guidelines for identifying and naming the steps in the process. (Choose two.)

• A.Notify Candidate
• B.Schedule Interview
• C.Technical Exercise
• D.Ask Questions

Identify three ways AI enables Pega Platform applications to achieve better outcomes. (Choose Three)

• A.Customer interactions are personalized with AI-generated next best actions.
• B.Predictive and adaptive analytics anticipate missed deadlines.
• C.Natural language processing (NLP) converts unstructured text to actionable data.
• D.Process and Task mining increases operational inefficiencies.
• E.AI-generated imagery entertains customers awaiting case resolution.

As a Pega Business Architect, with which three stakeholders do you collaborate to manage scope, timeline, and budget? (Choose Three)

• A.System Architect
• B.Business Analyst
• C.Product Owner
• D.Scrum Master
• E.Project Delivery Lead

A help desk ticket case type is defined as follows:

If the Process ticket step is configured to set the status to Pending-Verification, when is the status of the case set to Pending-Verification?

• A.When the Triage stage completes
• B.When the Process ticket step completes
• C.When the Process ticket step starts
• D.When Verify solution step starts

Select each Process Step Description on the left and drag it to the appropriate Process Step on the right.

정답:

Explanation:
Process Step Description: "A user enters information for a car reservation request." Process Step: Collect Information Process Step Description: "The system evaluates the request type to determine the next step." Process Step: Decision Process Step Description: "A manager determines whether to approve or reject a timesheet." Process Step: Approval Process Step Description: "The system notifies the user of the case status by email." Process Step: Automation
* A user enters information for a car reservation request.
* Process Step: Collect Information
* Explanation: This step involves gathering data from the user. In Pega, collecting information typically involves prompting the user to enter necessary details to move the case forward.
Pega Platform Business Architect Essentials, Chapter on Data Collection.
The system evaluates the request type to determine the next step.
Process Step: Decision
Explanation: This step involves the system making a determination based on the provided information. A decision step in Pega is used to evaluate conditions and determine the next path or action in the case workflow.
Reference: Pega Platform Business Architect Essentials, Chapter on Decision Management.
A manager determines whether to approve or reject a timesheet.
Process Step: Approval
Explanation: This step is about reviewing and making an approval decision. In Pega, approval steps are used when a human needs to review the case and make a decision to approve or reject it.
Reference: Pega Platform Business Architect Essentials, Chapter on Case Life Cycle Management.
The system notifies the user of the case status by email.
Process Step: Automation
Explanation: This step involves automated communication. Automation steps in Pega can be configured to perform tasks like sending emails, updating records, or other system actions without manual intervention.
Reference: Pega Platform Business Architect Essentials, Chapter on Notifications and Correspondence.