PEGACCA 무료 덤프문제 온라인 액세스

True or False, The CPM Estimated Application Savings Report is used to quantify the cost of implementing CPM.

• A.True
• B.False

Which of the following steps is necessary in order to configure CPM portal search for an external data source (such as account data from a legacy system)? (Choose One)

• A.Specify a search retrieval activity on the CPM data source rule
• B.Modify the list view rule used for portal search to include your data source
• C.Enable PRPC work indexing on your system

In CPM, a "contact" refers to _______________? (Choose One)

• A.A person that is a customer, prospect, partner, or other third party
• B.Communication between a person and the organization
• C.All of the above

True or False, You should NOT run the CPM Service Process Accelerator to create a new service item if the PRPC Application Accelerator has been used to generate the new work type.

• A.True
• B.False

True or False, In most implementations, CPM becomes the system of record for customer information such as account data and financial account transactions.

• A.True
• B.False