ISO-14001-Lead-Auditor 무료 덤프문제 온라인 액세스

A multi-level shopping centre is open every day to the public from 09:00-21:00 hours. During an external audit of the centre to ISO 14001, you establish that there are 40 vending machines that are permanently switched on. Thirty of them do not sell perishable foodstuffs. You also note that there are eight escalators in the complex that run constantly during public access. When asked about environmental performance improvement objectives, the Centre Manager says that there are plans to increase the natural daylight by installing more skylights thus saving on lighting costs, but the estimated budget for this has not yet been approved by the board.
You: I note that energy consumption is a significant environmental aspect in the centre. How do you mitigate the impacts of this?
EMS Manager: We try to reduce our energy costs by negotiating a better deal from the energy company. We are considering changing to one that only supplies electricity from renewable sources.
You: What steps have you taken to reduce overall consumption?
EMS Manager: We conducted awareness training for staff. For example, turning off lights in staff areas not being used.
You: I see that the escalators account for the highest usage of energy. Are there any objectives to try and reduce this?
EMS Manager: No, it would be too costly to change them.
You: How do you measure electricity consumption?
EMS Manager: We have meters installed in each floor of the centre. We take readings every hour and we plot the consumption graph for every staff shift.
You continue the interview and find that energy consumption has increased steadily over the past five years.
Select the two statements that are true.

• A.The organisation should take action to address its energy consumption.
• B.The organisation ' s energy supplier sources renewable energy.
• C.The vending machines are switched on permanently.
• D.The Centre Manager is trained in energy awareness.
• E.The escalators are switched on permanently.
• F.The centre staff are responsible for energy consumption in the staff areas.

An organisation has ISO 14001 EMS certification from a third-party certification body. Which one of the following represents an advantage of having accredited certification?

• A.Recognition of the credibility of the certification process.
• B.An increase in the marketing price of the organisation ' s products.
• C.An increase in the number of clients.
• D.Clarity of the audit report.

During discussions with the individual(s) managing the audit programme of a certification body, the EMS Manager of the client organisation asks that only one auditor is used for the audit duration to save on travel expenses.
Which combination of the following responses should the individual(s) managing the audit programme make?
Select two.

• A.Advise the EMS Manager that his request can be considered for future audits.
• B.Advise that a remote audit could be conducted instead of an on-site audit.
• C.Suggest that the EMS Manager choose another Certification Body.
• D.Suggest asking the Certification Body management to consider the request.
• E.Advise that the audit team make-up is a decision for the Certification Body.
• F.Advise that the contract has already been signed and cannot be revised.

As an audit team member, you are auditing XM, an organisation that processes animal leather products. This is a second-party audit from a potential XM customer.
At the Environmental Manager ' s (EM) office, the dialogue is as follows:
You: Could you please tell me what action XM has implemented to address the requirement of improving environmental performance?
EM: Yes, we had two significant impacts: odour (affecting the population nearby) and pollutants (contaminating the river). In the last management review, we decided to tackle these issues. We introduced cold storage techniques to prevent odour emission and lower the pollutant load in our wastewater stream. We were quite successful in reducing the impact; we are particularly happy to see the level of contaminants in the water discharge quite low now. Before, we were very close to the maximum value accepted by the law. We improved our environmental performance considerably. Do you want to see the data?
You: No thanks, it ' s OK. I noticed that you had an increase in energy consumption. This is a deterioration of XM ' s environmental performance.
EM: Yes, that ' s correct; this is due to the cold storage facilities we had to install, an unintended consequence that we are monitoring on a regular basis to ensure that it does not exceed planned levels.
How would you respond? Select one.

• A.You must commit to implementing an improvement action related to energy consumption.
• B.I will analyse this nonconformity with the team leader.
• C.I consider this a nonconformity to ISO 14001 (Clause 10.3 Continual Improvement).
• D.I will not raise a finding because I accept that energy consumption has increased due to the new equipment you have installed.

During discussions with the individual(s) managing the audit programme of a certification body, the EMS Manager of the client organisation asks that only one auditor be used for the audit duration to save on travel expenses.
Which combination of the following responses should the individual(s) managing the audit programme make?
Select two.

• A.Advise the EMS Manager that his request can be considered for future audits.
• B.Advise that a remote audit could be conducted instead of an on-site audit.
• C.Suggest that the EMS Manager choose another Certification Body.
• D.Suggest asking the Certification Body management to consider the request.
• E.Advise that the audit team make-up is a decision for the Certification Body.
• F.Advise that the contract has already been signed and cannot be revised.