ISO-14001-Lead-Auditor 무료 덤프문제 온라인 액세스

An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is told that they have won their biggest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site and has set environmental objectives for the subcontractor in line with the EMS policy below:
"It is the policy of the organisation to protect the environment by acting with responsibility at all times, to comply with relevant legislation and to set objectives that will enhance our environmental performance." The auditor seeks evidence of awareness of the environmental objectives set by management for installation subcontractor personnel.
From the following options, select two objectives that align with the policy.

• A.Involvement of stakeholders
• B.Planning for site environmental resources
• C.Reducing environmental impacts
• D.Promoting environmental awareness
• E.Complying with the EMS scope
• F.Continual improvement of production performance

Whistlekleen is a national dry cleaning and laundry organisation with 50 shops. You are conducting an EMS surveillance audit of Head Office and are sampling environmental performance measurement. You find that
80 per cent of failures to meet performance criteria originate from five shops in the same region. Most of these failures relate to the release of volatile organic compounds (VOCs) that exceeded regulations. The Environmental Manager tells you that these are the oldest shops in the organisation. The cleaning equipment needs replacing but the organisation cannot afford it at the moment.
On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.
When reviewing the nonconformity report files, you find that the organisation is facing a legal dispute with the environmental authority over multiple breaches of environmental legislation.
Select the three best options for how this dispute should be handled by the organisation through its EMS.

• A.Monitor VOC emissions to ensure compliance with legal requirements.
• B.Conduct an internal enquiry to establish who is to blame.
• C.Investigate changing the cleaning process to use chemicals with lower VOC content.
• D.Give an explanation to the authority of what went wrong.
• E.Advise the authority that timely corrective action will be taken.
• F.Offer to compensate employees for possible health implications.
• G.Advise the authority that the faulty equipment will be maintained more often.
• H.Ask to settle the court case by negotiation with the authority.

An organisation (ABC) plans to carry out a second-party audit of the environmental management system of a supplier (XYZ). Both, ABC and XYZ, have a certified Environmental Management System (EMS) to ISO
14001 by the same certification body.
Which one of these statements is correct?

• A.ABC should request to see a copy of the last certification body audit report from XYZ.
• B.ABC should not ask permission from the certification body to carry out the audit to XYZ.
• C.ABC should inform the certification body that it is planning to audit XYZ.
• D.ABC should invite, as an observer, an auditor of the certification body when it carries out the audit to XYZ.

You have been nominated audit team leader for the second recertification to ISO 14001 of ABC, a public transport organisation in a big city. The audit is planned to take place in two months ' time. The audit program manager asks you to review the answer provided by ABC to a nonconformity raised during the last surveillance audit carried out eight months ago. The nonconformity reads as follows: " ABC does not always communicate its relevant environmental requirements to external providers. Evidence: A two-month contract signed with a new external provider of the maintenance for ABC ' s buses did not contain any relevant environmental requirements. " Which two would you consider to be the best acceptable corrections from ABC?

• A.We revised the contract signed with the external provider to include environmental requirements
• B.We developed a documented procedure to describe the procurement process
• C.We retrained procurement personnel for the ISO 14001 requirements
• D.We identified environmental aspects related to the external provider ' s activities
• E.We revised the environmental policy to include the concern for external providers
• F.We decided to contract another external provider of maintenance services

The audit team leader presents the audit outcome at the closing meeting attended by the Chief Executive and the senior managers of a care home. The agenda involves the reporting of a low number of minor nonconformities in the EMS to ISO 14001. It becomes clear to the audit team leader and team members that the Chief Executive becomes increasingly agitated as the meeting progresses.
Before the audit team leader can present a summary of the audit results, the Chief Executive interrupts the report and angrily claims that the whole process is flawed and that the organisation has wasted its time on trying to get certification because it has chosen the wrong certification body.
Select the one option you would take as the audit team leader in response to the situation.

• A.Terminate the meeting to allow you to consult with your line manager in the certification body.
• B.Request firmly that the Chief Executive holds back his comments until the report is completed.
• C.Suggest that a meeting break is taken to allow a separate meeting with the Chief Executive to discuss his concerns.
• D.Bring the meeting to a close and advise that it will be rescheduled to continue at a later date.