1z1-325 무료 덤프문제 온라인 액세스

Your customer doesn't like the feedback feature in CP (Customer Portal), and would like more indepth replacement directly on the customer portal answer display pages.
Which option will meet the requirement using standard functionality?

• A.Website Link
• B.Broadcast Survey
• C.Transactional Survey
• D.Polling Survey

Your customer has asked you to create a report that shows all incidents opened within the past month. The report should show the following columns:
* Number of incidents opened in the past month
* Number of incidents opened in the past week
* Number of incidents opened in the past day
Which two functions are needed in the expressions to create the three columns? (Choose two.)

• A.AVG
• B.IF
• C.SUM
• D.DECODE
• E.NVL

Which three actions must be performed to be able to configure Social Monitor? (Choose three.)

• A.Add or update navigation sets to include the Social Monitor navigation button and component.
• B.Add or update a list of favorites.
• C.Add or update profiles to include permission to add Themes and Clustering.
• D.Add or update staff accounts to use profiles that include Social Monitor permissions.
• E.Set up a Social Monitor search schedule.
• F.Add or update profiles to include Social Monitor permissions.

After an implementation of a Chinese knowledge base, your customer notices there are some search terms that are not found when searching through the knowledgebase under any use case.
You have verified that there are answers for the search terms being searched, but you also verify that answers are not being returned correctly.
Identify the configuration change you would make to mitigate this problem.

• A.Verify that all sections of the target answer(s) contain the search terms you're looking for.
• B.Create entries for the word and its syntax in the dictionary file.
• C.Update answer keywords
• D.Create alias and thesaurus entries with the correct target search terms.
• E.Create hidden div tags inside the answer's question section to promote the matching of a given target search term that isn't being matched.

You are asked to identify how a question has been scored upon a search result.
While researching the question, you identified possible answer attributes to review.
Identify three items that affect the score of the answer and, therefore, should be reviewed. (Choose three.)

• A.Question
• B.Status
• C.Access Level
• D.Summary
• E.Categories