1z0-981 무료 덤프문제 온라인 액세스

Which two statements are true when working with add-ins in a Custom Object workspace?

• A.Using the record context, you can obtain an instance of a custom object by passing the package name and object name.
• B.IGenericObject is the interface that is available with the Connect Common Object Model (CCOM) API for custom objects.
• C.It is not possible to automate anything by using an add-in framework in a Custom Object workspace.
• D.You cannot obtain a custom object instance directly by using the add-in API. You need to use the Connect web service for SOAP again for the, same.
• E.IGenericObject is the interface that is available with the add-in API for custom objects.

Which Oracle Service Cloud capability can assign chats based on language and product skills?

• A.Business rules
• B.Syndicated chat
• C.Advanced routing
• D.Engagement engine

Which three statements are true about the Custom Process Model (CPM) in Oracle Service Cloud?

• A.It is triggered by an event that occurs on the standard objects that are used by queues.
• B.It is triggered by an event that occurs on standard objects only.
• C.It can be triggered by an event that occurs on community objects.
• D.It can be triggered by an event that occurs even on a custom object.
• E.It is a PHP script that executes only synchronously.
• F.It is also known as the Object Event Handler.
• G.It is always triggered from business rules.

Which three statements are true about headers of custom process models?

• A.The header section is always commented.
• B.The header section needs to be uncommented during testing.
• C.They list only the events that are supported by the code implementation.
• D.They contain standard objects only.
• E.The/QDntain the version number of the Connect Common Object Model.
• F.They contain all possible events with the objects.
• G.They contain the version number of the PHP script.

You make some changes to a message template.
Which statement is true about applying this change across multiple interfaces?

• A.You need to copy and paste the source code across the multiple interfaces.
• B.You need to re-create the message template across the multiple interfaces.
• C.You need to use the export and import option.
• D.The change is reflected across all interfaces by default.