1Z1-1064 무료 덤프문제 온라인 액세스

Your customer wants to have a vertical Media Toolbar instead of the Horizontal one.
Which statement is true?

• A.The only Vertical Toolbar that you can enable is the Notifications Toolbar.
• B.You must set the Vertical Toolbar as the Default, and deactivate all Horizon Toolbars.
• C.The Vertical Toolbar is always required, while the Horizontal Toolbar and notifications are optional.
• D.The Horizontal Toolbar is always required, while the Vertical Toolbar and notifications are optional.

What three things should you perform to show product images in the Product Picker component in Digital Customer Service (DCS)?

• A.Add images as the product image will not be pulled from Engagement Cloud.
• B.Configure products groups and product items in Engagement Cloud.
• C.Add the Product object to your DCS application.
• D.Add product ID(s) to the database component.

Your client has noticed that inbound emails from customers are not creating or updating service requests.
Which step should they perform to automate it?

• A.Adjust permissions on all customer's profiles.
• B.Enable SVC_ENABLE_INBOUND_EMAIL_DEFAULT_PROCESSING.
• C.Adjust the inbound message filters.
• D.Enable SVC_SR_INBOUND_EMAIL_AUTO_UPDATE.

Your customer has asked to investigate a possible bug in their Engagement Cloud Knowledge Base. Users are authoring and publishing articles but these articles are not visible to other users even though the visibility for every article is set to all users.
What could be causing this behavior?

• A.There is a configuration failure in the publishing task. A user provisioned as "Knowledge Manager" must ensure that the "automatic refresh for articles" option is set to "Yes" from the "Manage Administrator Profile Values" task.
• B.Authors need to make their articles available in order to set them as favorites, so other users can be notified as the articles are updated.
• C.Articles are available to users only after the application updates the knowledge base search index. This happens at regular intervals and there might be some elapsed time before the search index is updated.
• D.Users that want to see immediate updates to articles must have the article in their favorites, so that it is identified as a document of interest and the user will be informed that there has been an update published.

You are creating a shared SmartText entry. Which option do you need to select to define a time period during which the entry is available to users?

• A.Available
• B.Interval
• C.Start/Stop
• D.Time Period
• E.Duration