1Z0-993 무료 덤프문제 온라인 액세스

시험코드:1Z0-993
시험이름:Oracle Engagement Cloud 2018 Implementation Essentials
인증사:Oracle
무료 덤프 문항수:76
업로드 날짜:2026-05-27
평점
100%

문제 1

A service agent can create tasks from different system areas.
Identify three modules where a service agent can create and associate tasks.

문제 2

Your customer has warned you that non-English speakers are going to get access to articles but all your articles are written in English.
Which option allows the customer to address the problem, so that all users can get articles in their native language?

문제 3

Which two options are true about role synchronization for Digital Customer Service (DCS)?

문제 4

Which six Digital Customer Service (DCS) parts can be modified using Visual Builder Cloud Service (VBCS)?

문제 5

Because of capacity issues in your Call Center, you have been asked to modify the number of simultaneous chats that an agent can be assigned from 4 to 2.
Which two steps do you have to follow to limit the channel capacity as required?

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