1Z0-1038 무료 덤프문제 온라인 액세스

Which two statements are true about the Organization object in Service Cloud?

• A.It has a one-to-many relation with contacts.
• B.It is required to create an incident.
• C.It has a one-to-one relation with contacts.
• D.It is widely used in Business-to-Business scenarios.
• E.It can be associated with incidents directly.

Which two statements are true when working with add-ins in a Custom Object workspace?

• A.You cannot obtain a custom object instance directly by using the add-in API. You need to use the Connect web service for SOAP again for the, same.
• B.Using the record context, you can obtain an instance of a custom object by passing the package name and object name.
• C.IGenericObject is the interface that is available with the add-in API for custom objects.
• D.IGenericObject is the interface that is available with the Connect Common Object Model (CCOM) API for custom objects.
• E.It is not possible to automate anything by using an add-in framework in a Custom Object workspace.

When an incident is opened, your customer wants to have different workspaces opened based on the products selected in the "Ask a Question" form on the Customer Portal pages.
Which three elements are necessary to design the workflow?

• A.Decision
• B.Set Fields
• C.Entry Point
• D.Workspace
• E.Return
• F.Load

The current session expiration is set to 10 minutes but your client wants it to be 60 minutes. Which statement is true?

• A.You can change the default value to 60 minutes by amending the Site Configuration > Configuration Settings value.
• B.Because the system default is 15 minutes, it cannot be changed.
• C.You can change the default value to 60 minutes by using File > Options > Session Expiration.
• D.You can change the default value to 60 minutes by using Site Configuration > Session Timeout.

Which six actions can have a null value?

• A.Set Assigned
• B.Set Fields
• C.Set Agent
• D.Set Queue
• E.Set Status
• F.Set Mailbox
• G.Set Disposition
• H.Set SLAs
• I.Set Category
• J.Set Product