1Z0-1037 무료 덤프문제 온라인 액세스

In Oracle Knowledge Advanced, which shortcut key opens an external answer in a browser?

• A.Ctrl + A
• B.Ctrl + O
• C.Ctrl + T
• D.Ctrl + N

Contact X is assigned to a Platinum SLA, which allows the contact to create a total of 250 incidents in a month.
Your client wants to reduce the number of incidents to 100.
Which action should you perform?

• A.In the Platinum SLA modify the total incident count to 100 and save it.
• B.Delete the Platinum SLA and save the record, create a new SLA with a different name, and assign a total incident count of 100.
• C.Rename the Platinum SLA, change the total incident value to 100, and save it.
• D.Activate the default SLA which has a default incident count of 100 by deleting the Platinum SLA.

In Knowledge Advanced, which three tasks can be filtered? (Choose three.)

• A.tasks that are assigned
• B.tasks related to specific content types only
• C.tasks for specific users
• D.tasks that are unassigned
• E.open tasks only

Which two statements are true about Knowledge Advanced views? (Choose two.)

• A.In Oracle Service Cloud if you have multiple interfaces to support multiple brands then you must create a view corresponding to each interface.
• B.Views do not depend on the number and purpose of the interface that your organization uses.
• C.In Oracle Service Cloud if you have multiple interfaces to support multiple languages or locales then you must create a view for each interface.
• D.You must create Views to map Knowledge Advanced objects and functionality to the Oracle Service cloud interface.
• E.View cannot be renamed or deleted but only modified.

Your customer wants to generate a report showing the number of days since incidents of a particular incident type were updated.
What should you use to create this report?

• A.Use the date_add() function.
• B.Use the date_diff() function nested in the name_format() function.
• C.Create a level filter using the count () function.
• D.Create a group filter using the rel_date_diff() function.