1Z0-1037-21 무료 덤프문제 온라인 액세스

Examine these statements about products, categories, anddispositions:
1. Maximum hierarchy level of product/category is five.
2. A disposition cannot be seen in the customer portal.
3. Deleting a product classification will not cause any issue in rules.
4. A parent product can only be deleted after deleting all child products.
Which statements are true?

• A.1 & 2
• B.2 & 4
• C.1 & 4
• D.2 & 3
• E.3 & 4

Your client wants to import new answers. Which five fields are required by the Data Import Wizard? (Choose five.)

• A.Product/Category
• B.Attachments
• C.Access Level
• D.Keywords
• E.Assigned account value
• F.Status
• G.Display Position
• H.Summary

Contact X is assigned to a Platinum SLA, which allows the contact to create a total of 250 incidentsin a month.
Your client wants to reduce the number of incidents to 100.
Which action should you perform?

• A.Activate the default SLA which has a default incident count of 100 by deleting the Platinum SLA.
• B.In the Platinum SLA modify the total incident count to 100 and save it.
• C.Rename the Platinum SLA, change the total incident value to 100, and save it.
• D.Delete the Platinum SLA and save the record, create a new SLA with a different name, and assign a total incident count of 100.

Which three types of answers can be added to the knowledge base? (Choose three.)

• A.HTML
• B.XML
• C.URL
• D.File Attachment
• E.TEXT

In Knowledge Advanced, which three components does the Intelligent Search component, Ontology, contain?
(Choose three.)

• A.Dictionary
• B.Translations
• C.Rules engine
• D.Language information
• E.Search Log