1Z0-1003-21 무료 덤프문제 온라인 액세스

A customer wants to integrate OFSC with their existing DBaaS instance.
Which option lists the steps necessary to take to set up the real-time transfer of OFSC data directly into DBaaS?

• A.Clone the Daily Extract outbound integration channel as a DBaaS channel, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.
• B.Create an outbound integration channel for DBaaS, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.
• C.Clone the Daily Extract outbound integration channel as a DBaaSchannel, select the data set entities specifying 'real-time' as the data transfer option, then add fields to the entities.
• D.Create an outbound integration channel for DBaaS, select the data set entities specifying 'realtime' as the data transfer option, then add fields to the entities.

A supervisor notices that some of the actions and status changes of technicians that work an 11 PM - 4 AM shift are being included in the next day'sdaily extract file.
The supervisor must have those actions included in the previous day's daily extract.
What must be configured to enable those actions to be included in the previous day's daily extract?

• A.Add the "Activity by Statuses" report to the Schedule Report menu item.
• B.Set the Overnight work value to 4 hours past midnight on the Business Rules screen.
• C.Add the "Shift" property to the resource daily extract configuration.
• D.Set the BICS Settings on the Daily Extract screen to reflect the previous day.

A customer has a few back office workers that need to be able to move certain activities to field technicians regardless of whether those technicians have the corresponding work skills that the jobs require or not.
Which configuration option ensures that those workers have the ability to override potential work skill mismatches when moving activities to field technicians?

• A.Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the User Type (s) that those back office workers are assigned.
• B.Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) of the field technicians to which the activities could be moved.
• C.Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Activity Type(s) that require the override ability.
• D.Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) that those back office workers are assigned.

A scheduler has created center-points for the technicians located in a regional office.
The requirement is for these technicians to predominantly stay strictly within the 5-mile radius when receiving Job assignments.
Which configuration puts the most restrictions on the radius for the technicians?

• A.Home zone radius = 5 miles with overstep weight 4
• B.Home zone radius = 5 miles with overstep weight 9999
• C.Home zone radius= 5 miles with overstep weight 2000
• D.Home zone radius = 5 miles with overstep weight 600

Which statement is true regarding Travel Areas in OFSC?

• A.A given work zone can be assigned to multiple Travel Areas.
• B.Travel between work zones within different Travel Areas will not be calculated for statistical use.
• C.A Travel Area can be assigned to a bucket or a resource.
• D.Statistics are calculated using the travels between Travel Areas.
• E.Travel Areas define a company's serviceable geography and are made up of groups of work zones.