SDM_2002001030 무료 덤프문제 온라인 액세스

One of your Technical Support Engineer's has caused a major outage while carrying out a minor configuration change on an RNC. As the Technical Support Manager, what is the correct follow up action?

• A.Ensure the engineer receives the required training to ensure the error is not repeated.
• B.Reprimand the engineer and send a major outage report to the customer.
• C.Immediately inform the CT head so he can advise the customer that the issue has been resolved.
• D.Assign RNC configuration changes to only Senior Technical Support Engineers to minimise the risk of recurrence.

What are the defined Gates in the NSN Sales Work Flow?

• A.1, Receive the RFQ 2, Define Bid Team 3, Create Customer Offer 4. Negotiate Contract
  5. Prepare Transition Plan.
• B.1. Customer Selection 2. Go/No Go 3. Bid/No Bid 4. Approval/No Approval 5. Deal/No Deal 6. Start Delivery.
• C.1. Identify Customer Needs 2. Develop a Solution 3. Prepare Commercial Offer 4. Negotiate Contract 5. Prepare PTA.
• D.1. Receive RFQ 2. Develop Solution 3. Prepare Commercial Offer 4. Negotiate Contract
  5. Prepare for Delivery.

How would you handle performance problems related to RAN frequency planning in a project where customer is responsible for Network Planning?

• A.Request Field Ops teams to go to the field, make test calls and help the customer to identify where the problem is MOST critical.
• B.Do nothing, the performance problems are customer's responsibility in this case.
• C.Request NPO resources and start troubleshooting.
• D.Request an NSN NPO Solution Consultant to meet the customer for evaluating a potential up selling opportunity.

In the Operations Model What are the Function set groups of the performance team?

• A.Performance Monitoring & Reporting; Performance Administration; Documentation & Data Integrity.
• B.Alarm Monitoring & Reporting; Performance Administration; Network & Service Performance Assurance.
• C.Performance Monitoring & Reporting; Security Administration; Network & Service Performance Assurance.
• D.Performance Monitoring & Reporting; Performance Administration; Network & Service Performance Assurance.

Customer is responsible for Network Planning but the quality of the Datafill is poor and requires NSN to use own resources to make revisions. What is the BEST way to manage this additional scope for the project?

• A.Recommend to the customer how the quality of the Datafill could be improved and agree with customer how to proceed with Implementation. Inform CT of a potential up selling opportunity for Network Planning Services.
• B.Use the information that comes from the Customer as it is, even if the quality is bad, because the Customer has full responsibility on that.
• C.Stop integrations until Customer provides a correct Datafill that can be used.
• D.If the corrections to the Datafill are not too many, make the changes and move on with the Rollout.