CPHQ 무료 덤프문제 온라인 액세스

At what step in the DMAIC process should a healthcare quality professional complete a gap analysis?

• A.Control
• B.Analyze
• C.Define
• D.Improve

A thorough and credible review of a wrong site surgery must include

• A.Securing the involved equipment
• B.Analyzing the underlying processes
• C.Notifying the rapid response team
• D.Re-training the involved individuals

Analysis has shown that there Is a significant delay in receiving laboratory results In the emergency room. A cross-functional team Is assigned the task of Improving laboratory reporting time. Which of the following Is the next step the team should take?

• A.Develop action plans.
• B.Identify the responsible Individual.
• C.Complete a fishbone diagram.
• D.Plot a scatter diagram.

A hospital is working to decrease the length of stay for inpatients on a surgical unit. Which of the following should be measured to document aspects of the process that are non-value added?

• A.turnaround time for diagnostic test results
• B.number of services provided
• C.delays between steps in the patient care process
• D.nursing productivity

The most important component of a successful performance improvement program is:

• A.Establishing performance improvement teams
• B.The support of organizational leaders
• C.Integrating data collection capabilities
• D.Dedicating resources to the program