MB2-868 무료 덤프문제 온라인 액세스

In Microsoft Dynamics CRM 2011, which of the folowing types of activities can you distribute? (Choose all that apply.)

• A.email campaign activities
• B.other campaign activities
• C.planning activities
• D.phone campaign activities

In Microsoft Dynamics CRM 2011, which of the following fields is part of a goal metric?

• A.the goal owner
• B.the fiscal period
• C.the record type
• D.the target value

You receive an email message from a prospective customer who references a promotion code from a letter
that you sent to an existing customer.
You need to capture a campaign response in Microsoft Dynamics CRM 2011.
What should you do?

• A.Promote the email message to a campaign response, and then convert the campaign response to a new lead.
• B.Create a manual campaign response and indicate that it was received from the existing customer. Then convert the campaign response to an opportunity.
• C.Create a new lead, and then convert the lead to an account, a contact, and an opportunity.
• D.Create a manual campaign response and indicate that it was received from the prospective customer. Then convert the campaign response to a new lead.

In Microsoft Dynamics CRM 2011, you need to create a new quote for a customer.
The new quote is for products that are used in an existing opportunity for a different customer.
What should you do?

• A.Create the new quote directly from the existing opportunity.
• B.Create the new quote and relate the existing opportunity.
• C.Create the new quote and get the products from the existing opportunity.
• D.Copy the existing opportunity and create the new quote directly from the new opportunity.

Which of the following statements about Microsoft Dynamics CRM 2011 opportunities is true?

• A.Opportunities can be created for leads.
• B.All quotes related to an opportunity must be in the same currency.
• C.A Price List is required to add products to an opportunity.
• D.The Pipeline Phase field is mandatory.