MB2-868 무료 덤프문제 온라인 액세스

The Microsoft Dynamics CRM 2011 system administrator moves a goals fiscal start date ahead by five
days,
changes the fiscal period type from monthly to quarterly, and saves the goal.
How does this affect the goal records?

• A.The fiscal start dates for all goals are unchanged. The fiscal period for all goals is automatically realigned.
• B.The fiscal start dates and fiscal period for all goals are unchanged.
• C.The fiscal start dates and fiscal period for all goals are automatically realigned.
• D.The fiscal start dates for all goals are automatically realigned. The fiscal period for all goals is unchanged.

In Microsoft Dynamics CRM 2011, which fields are required to create a service activity? (Choose all that apply.)

• A.Start Time
• B.Service
• C.Customers
• D.Subject
• E.Resources

A company uses Microsoft Dynamics CRM 2011. You need to ensure that a specific customer is
always offered afternoon service appointments with the customer's preferred service technician.
Each service technician is a Microsoft Dynamics CRM 2011 user.
What should you do?

• A.Create a service with a selection rule listing the preferred user. Add a service restriction on the user for the morning hours.
• B.On the preferred user's record, set the service preference for the account and the preferred work hours.
• C.On the customer's account, set the service preferences for preferred time and preferred user.
• D.Create a service with a selection rule listing the preferred user. Change the preferred user's work hours to the afternoon.

In Microsoft Dynamics CRM 2011, you create a quick campaign from a marketing list. You select Phone Call as the campaign activity.
To which of the following can you assign ownership of the phone call activities? (Choose all that apply.)

• A.a resource group
• B.a team
• C.a user
• D.a business unit
• E.yourself

In Microsoft Dynamics CRM 2011, you need to send the Sales Attachment of a Sales Literature record to a
Customer.
What should you do?

• A.Create an email message, add the Sales Literature record, and send the email message to the Customer.
• B.Create an email message, add the Sales Attachment record, and send the email message to the Customer.
• C.Open the Sales Literature and send it to the customer as an email message.
• D.Open the Sales Attachment and send it to the customer as an email message.