MB2-700 무료 덤프문제 온라인 액세스

You review the Similar Cases section for a case by using the Default Case form. Which cases does Microsoft Dynamics CRM show?

• A.cases with the same customer
• B.cases with the same subject
• C.cases with the same product
• D.cases with similar case descriptions

You review an Opportunity with a customer. You use price lists to show the customer two options for a sale.
You need to present the two different price options to the customer in writing and maintain an association with the original Opportunity.
What should you do?

• A.Create a report by using the Report Wizard to bring in quote information for this Opportunity.
• B.Create a new Opportunity, add all the same products, add the other price list and then create the second Quote.
• C.Create a Quote from the Opportunity by using the price list from the Opportunity. Create a separate Quote outside of the Opportunity that references the second price list.
• D.Create two separate Quote records for the Opportunity, one for each price list and activate both Quote records.

You plan to add an existing product as an additional line item to an active order. Which statement is true?

• A.The updated total amount is displayed only after you click the Recalculate button.
• B.You cannot add additional items to an active order.
• C.The updated total amount is displayed only after you click the Save button.
• D.The updated total amount is automatically re-calculated and displayed.

You are adding resources to a resource group. Which three resource types can you add? (Choose Three)

• A.users
• B.name
• C.resource group
• D.business unit
• E.facility

User1 is the owner of the Specialists team. User2 adds a case that she owns to the Specialists team's queue. Who now owns the case?

• A.The owner of the Specialist team's queue
• B.User1
• C.The Specialists team
• D.User2