IBQH001 무료 덤프문제 온라인 액세스

Project success depends on a number of interrelated factors including time, cost, and scope control. The success of any project depends primarily on

• A.Customer-supplier relationship
• B.Customer compromise in defining his needs
• C.Customer satisfaction
• D.Exceeding customer requirements through gold plating.

The most desirable method of evaluating a supplier is:

• A.A history evaluation.
• B.A survey evaluation.
• C.A questionnaire.
• D.Discussion with the quality manager.

The family of a patient admitted to a hospital is considered to be:

• A.End users.
• B.Intermediate customer.
• C.Internal customers.
• D.Other affected parties.

A quality improvement team is asked to improve the purchasing process in the hospital. They decide to create a flow chart of the existing process because it will help them to:

• A.Identify delays.
• B.Prioritize delays.
• C.Visualize the process.
• D.Rank costs.

As a quality manager in a healthcare organization, which of the following methods would you use and consider effective to improve quality in your organization?

• A.Internal auditing.
• B.Benchmarking.
• C.Continuous process improvement.
• D.Developing a quality policy.