000-188 무료 덤프문제 온라인 액세스

A program manager consults with a client on how to improve their BPM Center of Excellence (COE). The program manager asks what metrics are being used to track the success of the COE.
The client offers examples of the metrics that are being collected for several processes related to the cycle time and efficiency. What course of action should the program manager suggest?

• A.Suggest that the COE should aggregate information on the ROI for each project.
• B.Suggest that greater emphasis be granted to the metrics gathered on cycle time.
• C.Suggest that an additional category of metrics for defect rates be collected.
• D.Suggest no changes to the metrics.

In the Playback 0 review session, the executive sponsor for BPM suggested adding a requirement to the business process not previously articulated. The executive sponsor would like to see the business requirement implemented by the next playback validation session. How should the program manager handle the previously unknown business requirement?

• A.Find the best time in the development effort when resources are available to insert the business requirement implementation.
• B.Validate user story with process owner and schedule for a later iteration.
• C.Explain to the executive sponsor that the requirement will be implemented in the next iteration.
• D.Proceed with Playback 1 and include the new requirement in the set of requirements for the development phase.

After completing the initial process discovery and documentation work, the process definition and user story documentation needs to be reviewed to ensure that appropriate emphasis has been placed on process improvement and on identification and definition of appropriate process metrics. With whom does the program manager and process owner conduct this review?

• A.BPM Developer
• B.BPM Analyst
• C.BPM Architect
• D.BPM Administrator

When documenting an activity in a business process, the BPM Analyst will record the business objects used by that activity. How will the BPM Analyst document the business objects used (or created) by that activity?

• A.process activity inputs and outputs
• B.process variable types
• C.process participant requirements
• D.process activity steps

The project team has completed the discovery and documentation of a process application for new hire onboarding. The project business sponsor and IT leadership have asked the BPM program manager to create a detailed project plan that identifies the estimated effort in hours and scheduled date of completion for each specific development task. In accordance with an agile BPM project, this request should be:

• A.fulfilled as quickly as possible since the full scope of the project is frozen and it is necessary to schedule and budget for the necessary resources.
• B.delegated to the BPM Developer(s) since they have the most direct knowledge of the scope and nature of the development tasks.
• C.deferred until the software requirements specification document is complete.
• D.fulfilled by providing an iteration and release plan built with user story point estimate and a resource plan.