000-188 무료 덤프문제 온라인 액세스

A program manager asks a developer to create a document describing the solution features that end user and system administrators needs to be aware or in order to deploy and use the process application. The developer tells the program manager that documentation is not a deliverable for any playback. The program manager responds by telling the developer that documentation required to enable later developers is a deliverable for which of the following playbacks?

• A.Playback 2
• B.Playback 3
• C.Playback 1
• D.Playback 0

A novice BPM analyst is capturing user stories for a company's marketing campaign process. Which best practice should the program manager recommend to the BPM analyst?

• A.Focus on participants, their actions and sequence of activities.
• B.Capture use cases only if they are simple.
• C.Create a series of wire frame models.
• D.Have the developers write user stories.

The following is an example of a user story: s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the?s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the recruiter so that he/she can call the candidate. If I decided to hire the candidate, I need to open an MS Word template and draft an offer for employment? What feedback should the program manager give on the user story?

• A.It is a good user story because it leaves out all implementation details as to how the work will actually get done.
• B.It is poorly written user story because it documents what the user needs to do.
• C.It is a good user story because it maintains a clear definition of what the hiring manager needs to accomplish and why.
• D.It is a poorly written user story because it specifies implementation details.

A program manager is planning a project after Playback 0 with a customer. The first proposed plan includes releasing the process with no integrations to external systems. In this plan the process participants will key in data into the process application manually for the first release. The customer replies that this is not a good solution because the integrations are required. The customer proposes a second plan where all the integrations are built for the first release and it will take nearly 3 times as long to deliver with a duration of 9 months. After discussing the pros and cons of the different approaches the customer states that the plan with integrations will be less work and cost overall because they know that they will eventually build all the integrations. How should the program manager respond?

• A.Accept the second plan because it will lock the customer into a much longer implementation during which the program manager can push for shorter releases.
• B.Continue to support the first plan because it gives the process participants the ability to work with the data first hand and greatly reduce the user acceptance testing.
• C.Accept the customer's proposed plan as the customer has confirmed that the integrations will eventually be implemented. The program manager will document the integration risks.
• D.Continue to support the first plan because partial solutions that bring about an earlier release will often demonstrate that the full scope of initial planned integrations are not required.

What are the primary challenges that business process governance addresses?

• A.Many processes, many BPM developers, and many BPM assets.
• B.Developing BPM skills within the organization, adopting BPM methodology to the organization's needs, and gathering lessons learned from failed BPM projects.
• C.Inconsistent decision making in selecting BPM projects, not meeting regulatory compliance goals, and automating labor intensive processes.
• D.Bad relationships between business and IT, inconsistent results in delivering BPM value, and developing BPM skills within the organization.