HP2-B25 무료 덤프문제 온라인 액세스

You are dispatched to Certpaper.com location where a LaserJet printer is experiencing intermittent failures and error conditions. What diagnostic tool should you utilize to troubleshoot and diagnose the problem?

• A.Maintenance logs
• B.Engine test
• C.Configuration page
• D.Event log

A technician can fix paper jams. Preventing them is the responsibility of the users. What is the technician's prevention role? (Select two.)

• A.fixing the jam and leaving the site as soon as possible so as not to disturb the customer's operations
• B.bringing the cause of a jam to the customer's attention and instructing the customer on how to keep it from happening again
• C.ensuring that the customer understands that jams are unavoidable and to call if it happens again
• D.telling the customer that noncompliance with media specification guidelines can void the warranty

What is the first phase of Troubleshooting Methodology?

• A.define the symptom
• B.using gathered information to determine the problem cause
• C.prioritize probable causes
• D.develop a solution path

Certpaper.com has a Color LaserJet 3700 printer and is getting a 13.20 paper jam message. You are unable to locate any physical paper jam. You suspect a sensor failure. What would you do next?

• A.replace the fuser assembly
• B.replace the paper pick-up assembly
• C.clean and align all the sensors in the printer
• D.perform a sensor test to manually check the functionality of every sensor

A fuser wrap condition occurs when the fuser detects the leading edge of the paper, but not the trailing edge. What is the mechanical cause of this condition?

• A.Media does not reach the fuser.
• B.The fuser does not warm up in time.
• C.Media wraps around or sticks to the fuser.
• D.The fuser sensors are not working.