CLSSYB 무료 덤프문제 온라인 액세스

As we attempt to find a commonality of terms to assess the performance of a broad range of processes we use a key metric called the DPMO which stands for __________________________?

• A.Developed production management oversight
• B.Defects per million opportunities
• C.Defects by management oversight
• D.Delayed production metrics output

A Micro Process Map may map a process showing the entire activities of a department and can likely be broken into many Macro Process Maps showing numerous processes that comprise the activities of the department.

• A.True
• B.False

The DMAIC approach to problem solving stands for Define, __________, Analyze, Improve and Control.

• A.Memorize
• B.Measure
• C.Manage
• D.Manipulate

A Belt has determined that the loan application does not need to be reviewed by accounting thereby improving the number of applications a loan processer can handle. According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered _______________.

• A.Downsizing savings
• B.Hard savings
• C.Soft savings
• D.Median savings

An important factor in a viable _________ is to determine who, when and to what level various personnel must be trained to maintain the improvements made to a process.

• A.FMEA
• B.Process Map
• C.Standard Operating Procedure
• D.Control Plan