220-802 무료 덤프문제 온라인 액세스

A user receives a phone call from a person claiming to be from technical support. This person knows the user's name and that the user has Windows installed on their computer. The technician directs the user to open Event Viewer and look at some event log entries to demonstrate the effects of a virus on the computer. The technician also asks the user for their user ID and password so that they can clean the computer. This is an example of which of the following security threats?

• A.Malware
• B.Virus
• C.Social engineering
• D.Phishing

From which of the following tools can a technician locate the PID of an application?

• A.MSCONFIG
• B.Task Manager
• C.Local Security Policy
• D.Computer Management

A user called the helpdesk and states they are getting pop-ups on their screen. Which of the
following should the technician do?

• A.Run Anti-spyware
• B.Run System Restore
• C.Run Recovery Console
• D.Run Event Viewer

A technician would MOST likely use Windows PE on a Windows 7 system to perform which of the following functions?

• A.Install new hardware with appropriate drivers
• B.Install new programs outside of the OS
• C.Print specialized reports of processes starting at boot
• D.Fix file system issues outside of the OS

Two users share the same Windows 7 computer. The first user creates a document intended to be used by both users, and then logs off. The second user logs on and types the name of the document in the Start menu, but the document is not found. Which of the following is the problem?

• A.The document is owned by the first user.
• B.The document is locked.
• C.The document is set to hidden.
• D.The document was saved as a system document.