820-427 무료 덤프문제 온라인 액세스

시험코드:	820-427
시험이름:	Building Business Specialist Skills
인증사:	Cisco
무료 덤프 문항수:	60
업로드 날짜:	2025-10-08

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총 60 문항

What two statements are true about Key Performance Indicators (KPIs)? (Choose two.)

A.A KPI provides the focal point for identifying how much risk a company can take in trying to avoid government fines.
B.A KPI is a quantifiable metric of the performance of essential operations and/or processes in an organization.
C.KPIs are based on judgment, and therefore should be used carefully when defining the value of a technology solution.
D.A KPI could reflect the performance of Service Providers in achieving their goals and objectives.

When discovering the potential solution options for addressing business needs, what is a the purpose of doing a gap analysis?

A.A way to determine what level of additional resources can accomplish development and implementation activities in a shorter time duration
B.A way to understand the difference between the current situation and a future state vision
C.A way to understand the difference between customer requirements and a specific technology provider's portfolio
D.A way to understand the difference between performance requirements and the standard or benchmark as understood when a technology component was purchased

What is a recommended technique for building a good relationship with someone who has a dominanting or very strong personality?

A.1. Be direct and clear. 2. Stick to the topic, with little discussion about things outside of work.
B.1. Make sure to get your points out first and explain why they are right. 2. Be prepared for criticism and have a couple of topics ready where you will immediately give in.
C.1. Use humor to create an informal environment. 2. Use emotional language or speak in extreme terms -- like "outstanding" or "I love that idea".
D.1. Discuss the person's interests outside of work. 2. Limit the conversation to just two topics, since the conversation will likely go into detailed stories about experiences.