642-241 무료 덤프문제 온라인 액세스

Which node in a Cisco Unified Contact Center Enterprise system should be used to modify contact center configuration?

• A.Cisco Unified Contact Center Enterprise NIC
• B.Cisco Unified Contact Center Enterprise Administrative Server
• C.Cisco Unified Contact Center Enterprise Peripheral Gateway
• D.Cisco Unified Contact Center Enterprise Call Router
• E.Cisco Unified Contact Center Enterprise Logger

In the Cisco Unified Contact Center Enterprise solution, which two agent CTI desktop options support Transport Layer Security? (Choose two.)

• A.Cisco Agent Desktop
• B.CTI OS Agent Desktop using Java CIL
• C.CTI OS Agent Desktop using .NET CIL
• D.CTI OS Agent Desktop using C++ CIL

Cisco provides a VRU Peripheral Gateway to the Central Controller Bandwidth Calculator spreadsheet tool. What is the purpose of this tool?

• A.to size the visible network that is required between the Peripheral Gateway and the call router
• B.to size the private network that is required between call routers A and B for this specific Peripheral Gateway traffic flow
• C.to size the private network that is required between the Peripheral Gateway Side A and B
• D.to size the visible network that is required between the Peripheral Gateway and the Cisco Unified Communications Manager cluster

Which two of the following statements are correct regarding Cisco voice gateways in the Cisco Unified Contact Center Enterprise solution? (Choose two.)

• A.An eight-port T1 card fails in a Catalyst 6500 chassis, which could impact 184 calls using ISDN PRI service.
• B.Additional call processing is available by using MGCP Tcl scripts and additional dial peers.
• C.Additional call processing is available by using H.323 Tcl scripts and additional dial peers.
• D.An eight-port T1 card fails in a Catalyst 6500 chassis, which could impact 192 calls using ISDN PRI service.

Which item is not a factor in determining bandwidth requirements for the visible network connection between the Cisco Unified Contact Center Enterprise Agent Peripheral Gateway and the call router?

• A.number of call types
• B.busy hour call attempts
• C.number of agents
• D.number of skill groups per agent
• E.number of call and ECC variables