600-460 무료 덤프문제 온라인 액세스

In the Cisco Unified Contact Center Enterprise solution, what is affected when utilizing significant digits?

• A.agent ACD extension length
• B.determines how many digits of the dialed number are significant
• C.external phone number CallerID
• D.which VXML gateway the call is placed in

Using queuing at the edge with SigDigits, which option describes what "param sigdigits 3" on the bootstrap service accomplishes?

• A.Prefix three digits to the dialed number at the end.
• B.Truncate three digits from dialed number.
• C.Consider only the first three digits from the dial number.
• D.Suffix three digits to dialed number.

Which two options affect the Ring No Answer behavior of the agent with the Cisco Unified Contact Center Enterprise Solution and Cisco Unified Customer Voice Portal? (Choose two.)

• A.Agent Desktop Ring No Answer time setting
• B.Cisco Unified Communications Manager unattended port setting
• C.CVP transfer timeout timer setting
• D.Target Requery in an ICM script queue step

Which option describes what a value "0" for Maximum Callbacks Per Calling Number represents for Courtesy Callback?

• A.Any number of callbacks are allowed.
• B.Callbacks have been temporarily suspended for dialed number.
• C.No Courtesy Callbacks are allowed.
• D.Courtesy Callbacks start when "0" calls are in the queue.

Which option describes the steps to configure a non-global Not Ready code for a Cisco Unified ICM team using Contact Center Enterprise solution with Cisco Finesse?

• A.Add team in ICM, add Not Ready reason code in ICM, add reason code to team in Cisco Finesse.
• B.Add team in ICM, add Not Ready reason code in Cisco Finesse, add reason code to team in Cisco Finesse.
• C.Add Not Ready reason code in Cisco Finesse (uncheck "Global?" check box), add reason code to team.
• D.Add team in ICM, add Not Ready reason code in Cisco Finesse (uncheck "Global?" check box), add reason code to team in Cisco Finesse.