600-460 무료 덤프문제 온라인 액세스

Refer to the exhibit.

While a Whisper Announcement call is being troubleshooted, the Cisco Unified Contact Center Enterprise Peripheral Gateway PIM log is captured. Which option describes what the log file indicates?

• A.The agent PIM gets notification that the Whisper Announcement is done and sends the established event to the agent.
• B.The MR PIM gets notification that the Whisper Announcement is done and sends the established event to the OPC.
• C.The VRU PIM gets notification that the Whisper Announcement is done and sends the established event to OP
• D.The agent PIM gets notification that the Whisper Announcement is done and sends the established event to the caller.
• E.The VRU PIM gets notification that the Whisper Announcement is done and sends the established event to the agent.

Which option describes the steps to configure a non-global Not Ready code for a Cisco Unified ICM team using Contact Center Enterprise solution with Cisco Finesse?

• A.Add team in ICM, add Not Ready reason code in ICM, add reason code to team in Cisco Finesse.
• B.Add Not Ready reason code in Cisco Finesse (uncheck "Global?" check box), add reason code to team.
• C.Add team in ICM, add Not Ready reason code in Cisco Finesse (uncheck "Global?" check box), add reason code to team in Cisco Finesse.
• D.Add team in ICM, add Not Ready reason code in Cisco Finesse, add reason code to team in Cisco Finesse.

Which option lists what the Security Wizard configures with Cisco Unified Contact Center Enterprise?

• A.Windows Firewall, IPsec configuration, and gateway security
• B.network isolation, IPsec configuration, and Windows configuration
• C.Windows Firewall, network isolation, and SQL hardening
• D.VPN configuration, IPsec configuration, and NAT configuration

Which two things can cause the "Send to VRU" to fail within an ICM script for Cisco Unified Customer Voice Portal? (Choose two.)

• A.VRU PIM just got out of service.
• B.No network VRU is configured for the routing client.
• C.Primary VRU peripheral gateway is out of service.
• D.Incorrect media file name.
• E.Send to originator is not enabled.

In the Cisco Unified Contact Center Enterprise with Cisco Unified CVP, which two statements about how to increase the Cisco Unified CVP availability are true? (Choose two.)

• A.Must have SIP Proxy server to pass messages between the gateways and the Cisco Unified CVP servers.
• B.For a single data center with centralized deployment, deploy Cisco Unified CVP with N:N redundancy.
• C.Must have voice gateway TCL scripts to handle conditions where the gateways cannot contact the Cisco Unified CVP Call Server to direct the call correctly.
• D.Add load balancers to load balance .wav file requests across multiple Cisco Unified CVP Media Servers.
• E.Dedicate duplexed VRU peripheral gateways for each Cisco Unified CVP call server.