600-455 무료 덤프문제 온라인 액세스

Which two features does Cisco Unified Border Element provide when Cisco Unified CCE and Cisco Unified Customer Voice Portal are used? (Choose two.)

• A.Silent Monitor inbound voice calls
• B.secure communication using flow around mode
• C.load balancing outbound calls
• D.record calls by forking the media
• E.normalize SIP messages using SIP profiles

The Cisco Finesse supervisor features extend the agent desktop with additional gadgets.
Which three additional features are provided? (Choose three.)

• A.queue statistics gadget to view queue (skill group) statistics for the supervisor's queues
• B.Cisco Unified Communications Manager Remote Silent Monitoring
• C.barge-in and intercept
• D.gadget to park calls
• E.transcoder gadget for recording
• F.team performance gadget to view agent status

Which attribute can be created in Cisco Unified Contact Center Enterprise Precision Routing?

• A.Boolean or proficiency
• B.string or integer
• C.Boolean or integer
• D.proficiency or array

The Cisco Finesse in a Cisco Unified Contact Center Enterprise deployment includes the Tomcat service. Which three applications does the Tomcat service contain? (Choose three.)

• A.Finesse CTI Object application
• B.Finesse HTTP server
• C.Finesse VXML applications
• D.Finesse administration application
• E.Finesse REST API
• F.Finesse desktop application

In a Cisco Finesse 10.0(x) deployment, primary and secondary nodes can be installed on separate domains. Which two requirements must be met for the pair to work properly? (Choose two.)

• A.Primary and secondary Cisco Finesse servers should only communicate with IP address.
• B.All Cisco Finesse clients should be local to the Cisco Finesse servers.
• C.Each Cisco Finesse server should be able to perform DNS lookup of the other server using fully qualified domain name.
• D.All Cisco Finesse clients should connect to the server with IP address.
• E.All Cisco Finesse clients should be able to perform DNS lookups of the Cisco Finesse servers using the FQDN.