500-440 무료 덤프문제 온라인 액세스

With Cisco Unified Contact Center Enterprise, what is the maximum number of skill groups in a Cisco Finesse Queue gadget?

• A.100
• B.50
• C.15
• D.20

Refer to the exhibit.

In Cisco Finesse 10.0(x), when agents login into the desktop as a Mobile Agent, which number is used in the highlighted Extension field?

• A.agent reservation script dialed number
• B.the remote CTI port dialed number
• C.agent PSTN number (accessible from CUCM/GW)
• D.the local CTI port dialed number
• E.agent ID

When using microapps, which core components are required for calls that originate from Cisco Unified Communications Manager to Cisco Unified CVP using Comprehensive mode?

• A.CUCM: CTI Route Port and SIP Trunk, ICM: CVP Type 10 VRU and Network VRU labels, VXML Gateway
• B.CUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 2 VRU and Network VRU labels, VXML Gateway
• C.CUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 10 VRU and Network VRU labels, VXML Gateway
• D.CUCM: CTI Route Port, SIP Trunk, ICM: CVP Type 2 VRU, CUBE, VXML Gateway

Refer to the exhibit. Which option describes Cisco Unified CCE on the UCS B Fabric Interconnection pair to the upstream network connectivity?

• A.Any of the design options can be deployed with Cisco Unified CCE, but only one of those two options can be deployed within the entire solution.
• B.Both design options can be deployed with Cisco Unified CCE and you can include both design options within the solution.
• C.Have a straight links scheme from the UCS B FI pair to the upstream Layer 2 switches as shown in Figure 1-1.
• D.Have a cross-connect links scheme from the UCS B FI pair to the upstream Layer 2 switches as shown in Figure 1-2.

In Cisco Finesse, which two workflow action types can be configured via the administration page? (Choose two.)

• A.Run Macro
• B.HTTP Request
• C.Browser Pop
• D.Agent Notification
• E.Timer Action