500-301 무료 덤프문제 온라인 액세스

Which factor has kept customers from turning away from contact centers in the past?

• A.poorly designed scripts
• B.speaking to a representative
• C.automated systems
• D.ineffective IVR designs

Which option lists the Cisco Spark Flex Support plans that offer 24x7 Cisco Technical Assistance Center phone support with a 30 minute response time?

• A.Basic
• B.Enhanced and Premium
• C.Enhanced
• D.Premium

Which option is a component of Cisco Spark?

• A.whiteboard sharing
• B.polling questions
• C.calling
• D.scheduling

What is a Spark Phone?

• A.UC VoIP and video phones that associate with an individual user
• B.UC VoIP phones that associate with a location
• C.UC VoIP phones that associate with an individual user
• D.UC VoIP and video phones that associate with an individual user or location

Which statement about alternate hosts in your Cisco WebEx Personal Room is true?

• A.Alternate hosts cannot start a meeting from video systems or applications.
• B.You can specify only one individual as an alternate host.
• C.Alternate host can be assigned to every within your organization or no one.
• D.Everyone within your organization are automatically alternate hosts.