500-051 무료 덤프문제 온라인 액세스

Which interface is used to configure debug parameters for log files?

• A.trace configuration
• B.Control Center
• C.Datastore Control Center
• D.system parameters

Which two Cisco Unified CCX steps invoke another Cisco Unified CCX application script? (Choose two.)

• A.Connect step
• B.Trigger Application step
• C.CallSubflow step
• D.On Exception Goto step

In a typical Cisco Unified CCX agent web chat deployment for an online retail shop, Cisco Social-Miner can be deployed in which location?

• A.Internet
• B.corporate network
• C.demilitarized zone
• D.wherever the Cisco Unified UCCX server is deployed

You are designing a Cisco Unified Contact Center Express system with four requirements:
-250 configured agents -150 agents maximum logged in at any given time -30 agents able to make outbound calls -20 agents able to answer emails
How many premium seats should be purchased?

• A.180 seats
• B.150 seats
• C.200 seats
• D.250 seats

Which configuration object can have skills assigned to it in Cisco Unified Contact Center Express?

• A.competence levels
• B.Resource Groups
• C.Contact Service Queue
• D.Skill Groups