350-060 무료 덤프문제 온라인 액세스

Scenario:
Your company hosts a Voice Over IP (VoIP) service for its customers. Your Voice Operations center is responsible for all VoIP applications, including servers, gateways, and provisioning. The NOC is responsible for the network infrastructure, including LAN, WAN, Firewalls, and QoS.
Your Voice Operations Center started receiving calls in the early morning from customers who did NOT have dial tone and could NOT place or receive calls. The Operations Center was UNABLE to find any problems with their applications. At this point, they switched from the primary call manager to the secondary call manager to attempt to resolve the problem. This resolved the problem and customers had dial tone and were able to place and receive calls.
It is now after 8:00 AM and both the Voice Operations Center and NOC are fully staffed for peak activity hours. The tickets opened earlier are escalated and you are assigned to work with the Voice Operations Center to find and fix the problem. You review the trouble tickets and then join the scheduled teleconference to resolve the problem.
As a NOC member, which troubleshooting strategy should you suggest to the Voice Operations Center to help them isolate the problem to the call manager server or network?

• A.Verify that no calls were dropped during the switchover from primary to secondary call manager server.
• B.Stress test call manager servers with a traffic generator to increase network load until packets are dropped.
• C.Log into each call manager and attempt to ping some of the end points.
• D.Focus efforts on primary call manager as there are no network incidents.

According to ITIL@ v3 framework, which type of warranty assurance provides a customer with a measured confidence that services are supporting defined level of demand and quality?

• A.security
• B.continuity
• C.availability
• D.fulfillment
• E.capacity

A L3VPN customer is connected to one of your PE routers by using OSPF as CE-PE protocol and was successfully exchanging VPN routes. It came to your attention that OSPF adjacency became stuck in "EXCHANGE" state recently. What is the most likely cause for this issue?

• A.The MTU setting is changed on the CE after the first bring up.
• B.A corrupted OSPF LSA was originated by the CE.
• C.The OSPF cost metric is changed on the CE after the first bring up.
• D.The CE-PE link is congested with traffic.
• E.The CE-PE link is severely degraded after the first bring up.

According to ITIL@ v3 framework, which component of incident management is characterized by taking into account both the urgency and the level of impact when entering the incident into a trouble-ticketing system?

• A.category
• B.elapsed time
• C.resolution
• D.priority

A rollout plan from engineering has been sent to the NOC for review. The plan approves deployment of a new router model at the customer premises for all new service activations. The certification lab has fully tested the new router and found no issues. As a NOC engineer, you review the plan for completeness. An item is missing from the plan to deploy the new routers.
Which missing item should be your biggest concern?

• A.plan to replace existing customer premises routers with the new model
• B.product data sheet
• C.environmental compliance statement
• D.listing of new syslog messages and SNMP traps