100-140 무료 덤프문제 온라인 액세스

A user's external SSD is not mounting on their MacOS, even though it has been used without issues on other computers.
What troubleshooting step should the technician recommend next?

• A.Open Terminal and use command-line tools to force mount the SSD
• B.Take the MacBook to an Apple store for diagnostics
• C.Immediately reformat the SSD
• D.Check the Disk Utility to see if the drive appears and attempt to mount it manually

What should an employee do if they accidentally receive an email containing confidential information intended for another department?

• A.Contact the sender to report the misdirected email
• B.Delete the email immediately to ensure data is not compromised
• C.Save the information in case it is needed later
• D.Forward the email to the intended recipient

A user's Windows 10 PC is experiencing frequent system crashes and blue screen errors. The user needs to perform diagnostic tests to identify the issue. What should the technician instruct the user to do first?

• A.Update the PC's BIOS
• B.Replace the PC's hard drive
• C.Reinstall the operating system
• D.Boot the PC into Safe Mode

An IT support technician needs to map a shared drive using SMB protocol for users in a Windows environment so they can access departmental documents.
What is the most important step to ensure all users have continuous access?

• A.Assign a static IP address to the server hosting the shared drive
• B.Schedule regular restarts of the server to ensure it does not hang
• C.Enable firewall exceptions for SMB on all user computers
• D.Encrypt the files stored on the shared drive

What is a common indicator of a phishing email?

• A.Use of company-specific terminology and logos
• B.Generic greetings such as "Dear Customer."
• C.A clear, concise message with no grammatical errors
• D.An official-looking email address