L4M2 무료 덤프문제 온라인 액세스
시험코드: | L4M2 |
시험이름: | Defining Business Needs |
인증사: | CIPS |
무료 덤프 문항수: | 239 |
업로드 날짜: | 2025-10-06 |
Which of the following roles are relevant to a 'services' market?
* A data researcher
* A warehouse manager
* A marketing consultant
* A logistics director
Synergy Ltd is a fast-growing tool and hardware retailer. The company's customer services team has been using Excel worksheets to manage customer relationships. When the company is expend-ing its market presence, this way of working leads to poorer customer services as the database is scattered around in spreadsheet, leading to patchy and inconsistent conversations with customers. The company decides to purchase a CRM system. What requirement should Synergy's procurement team take into account in the specification for CRM system?
Which of these have a negative effect on cash flow?
* A supplier reduces its payment terms
* The bank grants a loan to the company
* A customer agrees to pay upon purchase
* An increase in the amount of stock held